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“Rana and her team are top notch. Very knowledgeable and customer focused, with timely communications when you need them most. I definitely feel that Rana has the best interest of protecting me and my family and she ensures that I have the proper coverages.Thanks Rana and team!”
“Great agency for any small business. Highly recommend! Quick turn around times with COI's and any customer service related inquiries. Proud to do business with them!”
“I have been working with this company for literally my whole life as my mom has been with them since before I was born. Michelle has always been super helpful when it comes to answering questions especially as my mother got ill and I became the one to handle her finances, to when she passed away and my sister and I took over her estate. She never seemed bothered by my millon questions and trust me there really has been a millon of them. She has always gone above and beyond to answer all of them and always remembers us when we walk in the offic . To have this level of customer service for over 30 plus years is what keeps customers coming back. Thanks Michelle and thanks Ross insurance for all you do for us”
“I used Despina Merriman to re-quote my home & auto. She was very knowledgeable & professional & saved me a ton of money! I will be switching for sure!”
“After a very rough start with this merger of Pryor Insurance and Chase Clarke via many frustrating phone calls last August 2023, I finally made a visit to the new office in Holyoke which proved to be the necessary move to finally smooth things out. I was greeted by a friendly receptionist at the door who introduced me to someone named Christine who proved herself extremely competent and able to fix any issue as was the case with my previous agent who moved into a different position (Diem). I left the office with all issues resolved and was thankful to have met someone new (Christine) who could continue to help me in the future. Now I can safely recommend this agency to others. As long as you work with the right people, you'll do fine at this insurance agency.”
“I have had Allstae for years and years. They have always taken care of my needs and if they couldn't have been honest with me or found someone who could. They are a good solid company and Ed Korza's office is no exception. I look for service, price and an established name when I shop for insurance.”
“Best price for Auto Insurance. Stupid Geico could not even come close to their price! They have a cheap place and not that many agents which might be the reason for good insurance prices.”
“I have no interest in going anywhere else. I’ve been with this agency for over 5 years. I have put many family members on and they are all happy as well. I myself have been referred by a family member. It’s too bad that not enough people write positive reviews for insurance because insurance isn’t always a fun thing to deal with. However, Bob and his staff have always delivered excellent customer care and they take the time necessary to make sure that you understand your policy and your options. Thanks Bob Vaughan!”
Home Insurance
Home Insurance
Home Insurance
Home Insurance
Home Insurance
Home Insurance
Home Insurance
Home Insurance
Home Insurance
“Extremely happy with everything that has been provided by this company and with my representative. Plan on continuing with you for the foreseeable future. The only problem I have is with the companyI need to have insurance but the first time I use it for a windshield crack my premium goes up almost $20.00 a month”