AAA Lowell
InsuranceHours:
585 Pawtucket Blvd, Lowell MA 01854 Hours
About AAA Lowell
AAA Lowell is a reliable and convenient business offering a range of services to its members. The location provides 24/7 roadside assistance, ensuring help is always available when needed. Customers frequently praise the staff for their helpfulness and friendliness, especially highlighting an employee named Jacklyn, who goes above and beyond to explain insurance options and find better coverage at better prices. Many appreciate how quickly and efficiently services like auto insurance quotes and license renewals are handled, often in under 30 minutes with prior appointment. The staff is described as courteous, caring, and attentive, making the experience pleasant and hassle-free. The location is also praised for its convenience, especially for quick tasks like currency exchange, with orders arriving promptly even during holidays. However, some customers have experienced frustration with long wait times on the phone, indicating a need for improvements in customer service over the phone. Overall, AAA Lowell is seen as a helpful, friendly, and efficient place for various member services, with particular praise for its ease of use and caring staff.
Most Recent Reviews
June 2024
RMV services offered were quick for RMV services. Staff were professional. I can't comment on other things they do.
June 2024
Nice service. I think the mangers name was Susan she got me in and out quickly and explained the whole process.
June 2024
Easy to get and appointment, very fast and thorough service.
More Comments(143)
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- Lowell, Massachusetts