Advance Auto Parts at 1647 Middlesex St in Lowell is known for providing a variety of automotive aftermarket products and free store services. Customers can find top brands such as FRAM, Carquest, and DieHard® batteries. The store offers free services like battery testing, oil and battery recycling, engine code scanning, and installation of batteries and wipers with purchase. Many customers appreciate the helpful and friendly staff, praising employees for their professionalism, kindness, and willingness to go above and beyond. One employee, despite being a regular staff member, was highlighted for his exceptional service, making a positive impression on a customer. Visitors have also enjoyed learning how to install wiper blades and receiving assistance in a welcoming environment. The store's staff is often described as polite, prompt, and knowledgeable, creating a high standard of customer service that stands out. Customers also value the store's loyalty program, Speed Perks, which offers discounts on store items and gas at Shell stations. Overall, this Advance Auto Parts location is recognized for its helpful staff, quality products, and commitment to good service, encouraging customers to choose it over other nearby stores.
Ordered the parts the day before called to make sure they had arrived. They were there. However, when I got there it was somewhat of confusion over payment. I paid for them before I ordered them when I ordered them. I'm not quite sure why there was so much confusion going on, but that's the only downfall
July 2025
Very polite associates help customers find what they need.
March 2025
The staff is usually helpful, and they do tend to have parts in stock, but prices are worse than ordering online from Amazon or Walmart. Some projects might not matter, and they are extremely convenient. Also, some things, like batteries, you might want to get here for the warranty.
