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“I am leaving a five star review specifically for the young woman who helped us out today. I looked at her name tag and her name is Susan.. My mother is disabled and hard of hearing and she took up a lot of Susan's time. I tried to explain to my mother that she can't take people away from their tasks. Susan went above and beyond not only for my mother, but for other customers as well.
I don't know why people in upper management feel the need to talk about other employees on the floor.. But I can tell they were busy and rather stressed. There was a woman there who appeared to be the manager and she was annoyed that people were not at their work stations. I want to be very clear... The reason I am leaving a 5 star Review is because Susan was helpful. These kids work very hard. If there's an issue with anybody, it needs to be addressed behind in the office rather than on the floor. I do not tolerate watching any employee be spoken to or about with other employees in front of customers. Management needs to take a lesson. Treat your people well. You have a good employee there who goes above and beyond. Thank you Susan for helping us today.”
“I love Joann’s. Always something to find there if you’re a crafter. I watch for sales. They have just their brand yarn and name brand, same with fabric. Scrapbooking. Etc. A catch all place”
“We had an incident where the item we purchased was not exactly as described, and the helpful staff rectified the situation immediately, without even needing to resort to receipts or collection of other information. Excellent customer service!”
Art Supplies
Art Supplies
Art Supplies
Art Supplies
“This is my go-to when I need a certain type of supply or want to look and touch something and ask questions before I buy. They have a really good selection of most items and variant price points which makes everything accessible to any level of artist. Both staff members I've met there are great and very knowledgeable and helpful.”