AutoZone Auto Parts on Church Street in Lowell, MA is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. The store is known for its knowledgeable and helpful staff, who assist customers with various automotive needs. Customers have praised the store's excellent customer service. Ricardo and Angel were particularly helpful, guiding customers through the process of finding the right parts and even installing them in the parking lot. The staff was described as friendly, patient, and professional, making the experience comfortable and satisfying for customers. While the prices at AutoZone may be considered decent, the store's strength lies in its exceptional customer service. Customers have expressed gratitude for the staff's willingness to go above and beyond to ensure their needs are met, whether it's helping to find the right part or providing hands-on assistance with installation. Overall, AutoZone on Church Street in Lowell, MA is a reliable and customer-focused auto parts retailer.
the best customer service!! workers are always willing to help.
September 2024
Ricardo was helpful, patient, knowledgable and professional. I needed a new car battery and my usual mechanic was closed for the weekend. Ricardo was able to guide me through the process.
April 2024
Just go down town to o’reileys for parts. Better service.
