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August 2023 by Kleymis hernandez
Hands down amazing customer service! Both Ron and Dave were awesome and compassionate the entire way through.I asked questions and was answered with no hesitation. Great people and great service with many quality cars to choose from. My fiancé had his vehicle for over 3 years and it was still in great condition, he purchased it from this place. Keep up the great work guys.
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June 2023 by Alexander Cook
TL;DR - Honest and kind business. What you see is what you get. Use your wits and you can get a great deal. Best used car dealership I have ever been to. If you're looking for something in the Lowell area go no further than these guys, they will get you on the road.Really happy with my experience here. Ron was easy to get in touch with and made everything smooth and simple. Great with questions, patient and friendly. Honest business, they aren't out to get you and will go out of their way to help if you ask.I got a 2007 Ford Focus for $3000 including the doc fee in June 2022. Extremely competitive price at the time when cars were the most expensive they have ever been. I couldn't find a vehicle with that kind of mileage and condition for less than $5000 anywhere. It has rust on the undercarriage, but no bad structural rot. I'm guessing the car was someone's winter beater for a while.Did have one strange experience, not certain what happened. After buying the car, I waited a day or two while it was cleaned, since it had just come in. When I took delivery of the vehicle the driver side mirror was at a weird angle. Went to adjust it with Ron and it snapped off the car. It had to have been broken at some point in the past and maybe we just didn't know. Ron took ownership of the situation right away, bought the new part and installed it a couple days later. New mirror has been working ever since.I also had issues with the wheels a little bit later. Found out that all four steel wheels (probably original) had rust problems, but one of them was SERIOUSLY bent. I'm certain it was that way from purchase as that wheel always lost air pressure and the ride was bumpy at speed from day 1. I thought it was just bad wheel balancing, but the tire shop showed me otherwise. No problem though, I just grabbed some mint used steel wheels on Craigslist and was on my way.It's been reliable for me for almost a year now. I'm super happy with it! Gets me to work, to school, anywhere I need to go.I agree with other reviewers. What you see is what you get. You have to know a little bit about cars, or bring someone with you to look at it. Maybe ask to take the car to a mechanic if you want for a Pre-Purchase Inspection. This dealership isn't checking every car with a fine tooth comb for tiny details because there just isn't enough time. The prices reflect that fairly! If you go in informed, know what to look for, and check everything carefully just as you would do when buying something off of Craigslist or Facebook, you'll be fine. Might just get away with a really nice deal.For me? Perfect first car, great price, and it's exactly what I wanted. It'll need work and maintenance, stuff will break, and it will die someday, but I knew what I was getting into buying a 15 year old car. I have no complaints. Thanks to everyone and especially Ron for a great experience!See below for some photos.
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June 2023 by Robert Grissett
I’d give this guy a million stars if I could second time I’ve gotten a car from them they are nothing but nice and very understand and helpful I’d highly recommend going here for a car rather you wanna buy out or finance this is the best place to go hands down
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April 2023 by David Bianchi
You get what you get, sells some decent cars....just have to know what your looking at. Honestly I bought a 2007 dodge caliber, it ran good, shifted nice, no rust for 2,400 bucks. Good cheep cars for a teenager or someone like me on a budget . Just have to be mechanically inclined compared to other dealers on the street, this guy is honest and sells good stuff.
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April 2023 by David Cornetta
First time purchasing from here and I am absolutely satisfied. Fair prices, fantastic customer service and a very easy experience. I would recommend them to anyone looking to purchase a vehicle! Thank you for all your help!
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April 2023 by Carlos Sanchez
You get what you get, sells some decent cars....just have to know what your looking at. Honestly I bought a 2007 dodge caliber, it ran good, shifted nice, no rust for 2,400 bucks. Good cheep cars for a teenager or someone like me on a budget . Just have to be mechanically inclined compared to other dealers on the street, this guy is honest and sells good stuff.
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March 2023 by Patrick Walsh
Bought a Highlander from them. They met me in a snow storm to do the deal. Highly recommended very accommodating
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October 2022 by Marietta D'Amico
I bought two cars off of David ducheson and they're still on the road I love this service and I give him five stars, great service.
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September 2022 by Evan Mettenbrink
A great used car dealer, purchased a car here for a very reasonable price and they guarantee to pass inspection and offered a warranty on the car for two months. Ron was very helpful throughout the whole process. Would highly recommend stopping here if looking for a car.
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September 2022 by Luisa Aquíno
The owner is very rude and moody. I went back to get the car documents fixed and while I was talking to him ,he turned around and ignored me. very disrespectful. I dont recommend this place.
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August 2022 by Quik Sawik
Best place in lowell to buy a car or rent a uhaul. Its no contest
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November 2021 by Ken Risher
Finally a customer friendly used car dealer!!Very up front with condition of vehicles. Making minor repairs to vehicles as requested not a problem!! I highly recommend this dealership.
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November 2021 by rosie Caswell
I drove 4 hours to buy a car from here. When we got there the car didn’t have a key fob but he assured us he would be sending one in the mail within a few weeks. It took months of calling and emailing to get a key fob. I was so exited to get it because it had been such a hassle in the first place. Turns out the key isn’t even for my car. And since then both my family and I have tried to contact him and we have not heard a single word back. No matter how many emails or voicemails we leave, he just ignores them. Not to mention the battery was nearly dead, the alternator was broken and needed to be replaced, and the shocks were bad and also needed to be replaced. So to sum up my experience with Ron has made me question if he should even be running a business. DO NOT BUY A CAR FROM HERE.
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October 2021 by David Marden
After looking all around the metro Boston area for a decent used car I actually stumbled across Dave Ducharme’s and found this lovely car. Both the father and son are amazingly kind and helpful people. I honestly couldn’t have asked for a better used car experience. I would most definitely recommend them any higher and will definitely keep them in mind for my next vehicle purchase.. thanks guys..
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September 2021 by deb harless
I am so pleased with the great service and professionalism at Dave Ducharme’s used auto. It is my first time buying from them and it will not be my last. Ron went overboard on everything , from making sure my car was very clean and ready to go , to handling all the paperwork so fast and easy . This buying experience has been by far my best experience ever , and I am 70, have purchased many cars over my lifetime , from new to used. I will highly recommend to all my family and friends to shop here first !!! Friendly honest family business. ?
