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January 2024 by Dayjean vandinter
Service is poor they mess up orders constantly and one server is ery rude she wears glasses dont know her name dark hair and crossed
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November 2023 by Jenn Norris
Placed an order on the mobile app. Placed the order waited 5 minutes left my house it takes 4 minutes to get there and still waited another 10 minutes for my complete order. The bagels were burnt and service was very slow. Yes I went in on a Saturday but it was one of the worst experiences I ever had with Dunkin
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September 2023 by ryan perron
I waited 34 minutes for a medium coffee, a sausage egg and cheese on a bagel, and a donut. They also charged me for three sausage egg and cheese instead of the one I ordered. There was one non rude staff member, no one got the orders correct. Horrible service.
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August 2023 by Gre Swi
Dun dun dunnn! The signs are coming down, and the interior has been gutted. Temporary closing for renovations, or something more permanent? ?
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June 2023 by Felichia Glidden
I love the maple donuts so much and the blueberry donuts heated up for 10 sec and makes it 1000 times better it’s so soft and tasty like it has butter in it and the coffee is good too I got one the blue energy drinks this time thoughParking: Plenty of spots and easy access
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May 2023 by Maria Munhoz
Every single time I try to give this place a chance I always end up disappointed. When I make my orders in person they get it wrong, when I make mobile orders they get it wrong and I bet if they had a driver through they would get it wrong there too. Rude, slow, wrong, horrible. I cant recall one day where I was actually pleased with my service from this place. Absolutely avoid it go to the one in pelham or down town lowell don’t give them your money
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March 2023 by Torin Zender
This one is completely Hit or Miss, depending on the staff working that shift. The employee turnaround is HIGH. It's essentially a new staff every single week. But it's like that everywhere right now.
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March 2023 by Ana Gonzalez
Love going here daily unfortunately I feel that their food isn't really cared for by the workers when given to customers, I've gotten burnt avocado toast, hash browns grease or looking like mashed potatoes, bagels with no add ONS, frozen coffee somewhere great others to much cream, workers are
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February 2023 by Junilis Santiago
There’s a guy who works there tall with facial hair and blue eyes That absolutely SUCKS! He took my order I waited literally 20 min for them to tell me he didn’t put it through. Pretty annoying! And then he is so rude doesn’t even want to help me. Pooor service!
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February 2023 by Ssesanga Yas
poor service always, glad it has closed permanently ...
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January 2023 by Carmen R.
this place WAS GREAT !! until it went under new management. new store manager has no personality, she is always serious, her DM is just as worse, coming in and always yelling and making employees nervous. If this new company paid and treated my girls right and with respect this location will still be GREAT ! A LOT of the regulars are gone, cause the girls are gone, it really is all about customer service !!
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December 2022 by Ryan Cardona
This Dunkin's used to be great. They can't make a coffee correctly if their life depended on it. They give attitude and some give preferential treatment if your the same ethnicity.
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October 2022 by audry briere
Go there every day, best coffee!
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October 2022 by Doug Taylor
Ordered a energy cold brew with 2 shots of espresso, tasted weak. Waste of $5.50. Next time I’ll go to Starbucks!Parking: Off street parking.
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August 2022 by Amanda Mannion (Amanda Lynn)
Been my go to coffee spot for about 10 years now and now as of this year I work here! I’ve worked for different Dunkin’s all my life but THIS location is the best one I have ever had the pleasure of working at! Felicia is an A+ manager; always attentive to not only her customers but her employees all day every day, sweet , polite and understanding, everything you could ever wish for in a manager, she IS! She goes above and beyond every single day and is absolutely the heart beat of this place! I hope she never leaves!!
