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February 2024 by Matthew Penque
I always receive FAST and RELIABLE service from I & M Auto Care! I have had oil changes, state inspections, and car service here multiple times with fair prices and no issues. Today, I realized my car had a flat tire. Took it to L & M Auto Care and they provided speedy service. Told me it required only a simple patch and would be $20. Thank you again guys!
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September 2023 by Rosa S.
The owner along with its employees are Rude dishonest and they put profit over customer satisfaction. The quality of their work is very poor.I do not recommend this place at all ! Please shop around if you don't want to get ripped off.
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September 2023 by Omar Dominguez
Great to have available service close to home. The new generation is carrying the touch. Keep the good work!
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July 2023 by Christopher Pelligra
This place is HORRIBLE. The owner is one of the rudest people you’ll meet. They told me they had to replace the engine and charged me $2500 to do it and a bunch of electrical problems started to happen after they worked on it. Never any problems before. They told me that had to go in a redo the whole circuit board which would have been several $1000s more. Then about a month later the engine died. They didn’t respond to any of this. They have no idea what they are doing and the owner doesn’t care about anything and yells at his customers. Ultimately I sold the car for parts because they ruined it completely.
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July 2023 by Laurie Lavoie
The staff at I and M auto literally saved me today… I pulled in after my engine almost overheated on the highway in a COMPLETE PANIC.. within three minutes they had calmed me down, diagnosed the problem and gave such reassurance and good care to the situation. THANK YOU!!!
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June 2023 by Beth L.
Mechanic walked out out of the garage to yell @ me because it's full service remain in car Said hand my attendant your card you'll freeze the machine, what's really going on ?? The mechanic was very angry & mumbling to himself
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June 2023 by Ashutosh Gangam
This is worst experience I ever had. Not at all recommended. Not even satisfied a bit of them. Bad very bad experience no respect no importance to costumers. In google it shows some time and they won’t be available and not intrested to do work even after we go 1:30 hrs before their closing time they just do as they wish they don’t think about costumers. They are taking advantage of costumers. Even inspection is not at all recommended there. Waste of time. I couldn’t do anything apart from posting a comment in google. Thanks.
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June 2023 by Rain B
They were amazing...quick and Reasonable price...I had my car inspection and oil changed by them.
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May 2023 by Gerald Hebert
I got an inspection for a sticker and field emissions. When I went back after I made the repairs on a Saturday at 11 o’clock they refused service because he claimed he needed a day off even though their work hours are till noon on Saturdays. I explain this is the third time I’ve been back on a Saturday before noon and got turned down and his response was well that’s too bad if you don’t like it find someone else and told me to leave. This is the worst customer experience I’ve ever had in my entire life and I am an in a customer experience-based work environment. I will never ever go there again and recommend that nobody ever goes to them for anything.
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April 2023 by John Cabral
so I went there because i saw leaking oil from my vechicle plus to get an oil change as well. I was told my oil pan needs replace and I'm leaking coolant so I paid 750.00 total thinking what a deal got my car fixed in time to go to work. I was told to bring it back the next the day just to make sure everything is ok. I brought it in was told everything is good and sent on my way. I noticed the next day the car was leaking oil I tried to bring the weekend but was told to bring it monday since it was easter weekend. I brought the car monday morning at 8am and my car was looked at til noon even though they didnt do the job correctly 1st time 2nd and 3rd time. which in turn cost me a job interview that I had at 1:30 pm that day which I lost out because of their imcompotence and lack to attention to detail. While they didnt charged me nothing the car was leaking again fluid they clearly dont give a hoot about their customers vechicle or safety. My car is now in the shop again with a check engine light they were not thorough with the inspection and their work since I had to come back more 3 times and now having to go to someone else to fix an issue they clearly missed. I recommend not even seeing them their not trustworthy, nor attention to detail oriented I even question if they even did any real work on the vechicle. I normally dont write negative reviews but to the nature I feel I must to prevent others from suffering the same fate as me.Services: Oil change
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April 2023 by Stanley Otoole (Stan)
They inspected my car and give it a fail. I came back a couple of weeks later to have it repaired and they give me a completely different reason for the failure. I must admit I don't remember the first reason but their initial estimate was $150 when I came in for my appointment was 900 bucks. For catalytic converter. They wanted a deposit either by check or in person for the materials. It's a half hour walk. When I got there I complained about why they couldn't take either venmo or credit card on the phone. I have indeed gotten ripped off by people who wouldn't take payments either on the phone or via venmo and I mentioned that. He got hostile said okay then take your car home I don't care. so I took my car home. I'll take it somewhere else and I will never get gas there again.
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April 2023 by james yacoub
Nadeem and MickelThey care about their customers they provide best service ever in Auto care, Honesty, good price and 3 month warranty unbeatable in the town of Lowell.Thank you ? highly recommended and will come back again and again.
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February 2023 by Carleen Richardson
Worst place I've ever been too. Took vehicle for inspection and failed due to front end issues on drivers side. Took my vehicle to be repaired and brought it back within a week. Failed again for issues on passenger side. The owner told me that if I had had it fixed there it would have a sticker and told me not to come fuc$$$ back. I had to take my vehicle to another station and pay for another sticker. I have filed a complaint with the state.
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February 2023 by Alfred Greene
I brought my car in for some work to be done. My car was finished the next day and the best part was the price. Excellent work and a very good price.Thank you so muchAl. Greene
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January 2023 by Emmanuel A.
I want to fixed my tire this guy refused to me because I'm a black I want the city do invegation about this place to refused black people on this place
