Lowell Auto Service & Sales is a trusted and professional auto repair shop known for its excellent customer care and quality service. Customers appreciate how quickly and efficiently the team handles various vehicle needs, such as oil changes, tire replacements, and state inspections. Many mention feeling confident and comfortable leaving their cars in the hands of the staff, highlighting the trust they have developed over time. The team is friendly, personable, and goes above and beyond to ensure customer satisfaction, with some clients noting that they feel like they are with a lifelong mechanic they can rely on. The staff, including managers and service advisors, are praised for their respectful attitude, good communication, and honest guidance, which makes the experience pleasant and reassuring. Customers also enjoy the fair pricing, especially for services like synthetic oil changes and tire balancing. Additionally, the business has a friendly, welcoming atmosphere, with staff sharing common interests like NASCAR and Patriots fans, adding to the positive environment. Some customers have bought multiple cars from the dealership, emphasizing the quality of service and trust established with the team. However, there have been occasional concerns about pricing or specific service advice, so customers are encouraged to ask questions and stay informed. Overall, Lowell Auto Service & Sales is highly recommended for reliable, honest, and friendly auto care, making it a go-to place for ongoing vehicle needs.
Great prices and customer care. Mike’s the best. Too bad he sold it . Anybody with information on where Mike went, please share his location or phone number. Thanks
October 2023
Really nice staff was treated as I was an everyday customer really happy with their service
September 2023
Always as prompt as possible, and in fact checked things a few times for nothing, just to ease my paranoid brain!
