Lowell Auto Service & Sales is a trusted and professional auto repair and sales business known for its excellent customer care and reliable service. Customers appreciate the friendly and efficient staff, including managers and technicians who go above and beyond to ensure satisfaction. Many reviews highlight the quick, on-the-spot service, with staff like Andy, Igor, and John delivering honest assessments and personal attention. The team is praised for their trustworthiness, fair pricing, and high-quality work on services such as oil changes, tire replacements, state inspections, and vehicle repairs. Customers feel confident leaving their cars in their hands, often remarking that they trust the mechanics completely and plan to return for future needs. The business also sells cars, with buyers expressing satisfaction with their purchases and the respectful treatment from salespeople like Joao. There is a strong sense of loyalty among customers, with many stating they are lifetime clients. The atmosphere is welcoming, with staff engaging in good conversation and sharing a common interest in NASCAR. While most reviews are positive, there was a mention of concern about a recent, possibly questionable repair estimate, reminding customers to stay vigilant. Overall, Lowell Auto Service & Sales is recognized for its fair prices, quality service, and customer loyalty, making it a go-to place for auto needs in the community.
Great prices and customer care. Mike’s the best. Too bad he sold it . Anybody with information on where Mike went, please share his location or phone number. Thanks
October 2023
Really nice staff was treated as I was an everyday customer really happy with their service
September 2023
Always as prompt as possible, and in fact checked things a few times for nothing, just to ease my paranoid brain!