Orchid Nails offers a friendly and welcoming atmosphere, with a clean and relaxing environment. Many customers appreciate the staff's professionalism and the quality of pedicures, particularly praising technicians like Kim and Thao for their attention to detail. However, reviews indicate that the quality of manicures may not always meet the same standards. Some clients have noted that the manicure process can feel rushed, with instances of missed details, such as not properly cleaning under nails or addressing issues like hair in the polish. The nail techs often seem distracted, which can detract from the overall experience. Additionally, there are complaints about the limited color selection, particularly for darker shades, which has led some customers to seek services elsewhere. Overall, Orchid Nails is a decent option for those looking for pedicures in a pleasant setting, but those in search of meticulous manicures or a wider variety of colors may want to explore other salons.
Really great experience! The staff was friendly and professional, and the place was clean and relaxing. My nail tech did an excellent job - took her time and my manicure turned out perfect. Great color selection and fair pricing. Definitely coming back!
February 2024
I have always done my nails here for more than 10 years. Very friendly and do a great job.
November 2023
Did a great job on my French manicure..was my first time there..however the tech spent way too much time on her tablet while I sat there watching..smh
