Salem Five Bank is a convenient and friendly bank located on the corner of Rogers Street and Phoenix Avenue, across from Milan Pizza. The bank staff are professional, kind, and always helpful, providing excellent customer service. Many customers appreciate the welcoming atmosphere and the personalized care they receive, often mentioning specific employees who go above and beyond to assist with various banking needs. The bank’s location close to home makes it a popular choice for local residents, especially those who prefer in-branch services over online banking. Customers have praised the bank for the outstanding experience they received when opening accounts, with some noting the professional and caring attitude of staff during busy times. The staff, including seasoned bankers, are knowledgeable and able to guide customers in areas like credit cards, investments, and banking products. Customers also value the bank’s responsiveness and the positive relationships they develop with employees. Salem Five Bank stands out for its respectful, friendly environment, with staff always ready to answer questions and provide the right advice. Many clients feel comfortable sharing their future plans and trust the bank to support their financial goals. Overall, Salem Five Bank is seen as a reliable, helpful, and customer-oriented institution.
I already have two accounts at Salem Five. I saw the ad offering 5% on a 6 month CD. I felt like it was convenient to go in and open the account. The rate was good. The bank was offing 5.25% when I went into the store. The employee spent her time to explain everything to me. She told me about your IRA CD. I just moved to... read full comment
January 2024
The proximity to my home is the reason I chose to open this account. I don't do any online banking, and I let the employee know that when she mentioned it. The whole process was outstanding. I am completely happy and ecstatic about this experience. I bank with another bank that is foreign-owned. I am very displeased with... read full comment
January 2024
I have other accounts with Salem Five. I am very happy with them. Sam is great. We have a great relationship. He knows me and what I need from the bank. We discuss new products only if he thinks they relate to my business. He knows the questions to ask. We have a good working relationship. Salem Five is convenient. I don't... read full comment