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November 2023 by Domenic Moccia
Needed an exhaust repair they went above and beyond with what I could afford. 100% recommend them. Also done work on my motorcycle and treated me like family
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October 2023 by Samantha DeCarlo
Reliable, dependable & great communication. It’s nice to have a reliable neighborhood mechanic. Greatly appreciate these guys
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September 2023 by Joann Lawrence
Baldwin Auto has totally fixed my daughter's car from the tirod, blinker, oil change and the sun roof that has not worked since she got it. Other places wanted 150-300 just to look at it, not Baldwin took a look at it and BOOM it's fixed. Quote the prices (better then any other place around) and stuck to them. As a woman who has been overcharged and problems not fixed from other places, I can tell you from now on anything to do with my vehicles Baldwin Auto will be the only place I go. Oh, he does Motorcycles too. Ask for Kenny
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September 2023 by Parth Mistry
I was on the way to Canada and my gas lid was jammed. Baldwin Auto Repair was nearby and I called them explaining the situation, they were very helpful and even gave me a free screw driver ( just in case if I have to open the lid again)I would definitely recommend this place for its service.
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August 2023 by Elizabeth Vazquez
I am never disappointed when ICome to Baldwins!! Ken is honest, trustworthy and reliable!! I tell everyone where to go for auto repairs. They are a great bunch of guys!!!Services: Auto A/C replacement
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August 2023 by Andrew Doming
Awesome place! When my brakes needed to be repaired they were able to get me right in. Great service!!
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July 2023 by Kali Carvide
I wish I could rate more than 5 stars! They’ve helped replace my entire break system, get rusted lug nuts off, and find & fix issues with my temperamental car. Although my car is old, they’ve helped me keep it in the best shape possible. The prices are reasonable, the timeline is extremely quick, and the customer service is next level. I always feel wary as a woman bringing my car to a mechanic, but I feel as though I am treated like family here! I cannot recommend another mechanic more.Services: Tires
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June 2023 by Karen Hoffman
6/2/23 My daughter has had her Ford Fusion for several years and the A/C has never worked. No one, even at a dealership had been able to find the problem. It’s been so hot that I was determined to find someone to fix it. I looked under A/C repair and found Baldwin’s. I brought it to Ken that day and he gave me a free estimate. He was so knowledgeable and confident that he’d be able to fix it. We picked up the car today and are thrilled that it worked. Very cool air for the first time on a 90 degree day was so appreciated.Ken is a great guy and explained everything thoroughly. My daughter and I will definitely be going back to see Ken again for regular maintenance and repair. I highly recommend Baldwin’s.Services: Auto A/C replacement
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May 2023 by Jake C
The guys who worked on my car were absolutely fantastic. Not only were they fair on the price but they were quick on the repair and made the time I waited go by quick with great conversation. I'm going here from now on!Service: Brakes
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March 2023 by Cherokee H.
Friendly, reliable , great people ! Came in for a brake job and got it done as soon as they could ! Very very easy
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March 2023 by Tod Rasmussen
I was heading home from Upstate, NY to Boston today and after a quick stop for coffee in Ludlow, I attempted to get back on the Pike when one of my exhaust pipes came lose and started scraping on the pavement. Without knowing anyone really in Ludlow, I called the guys at Baldwin Auto Repair to see if they could help me out and they were amazing. They quickly diagnosed the problem, ordered the parts and made the repair. I was in and out of there in less than 3 hours and had a nice portugese meal at Tony & Penny's restarant across the street while I waited. The kindness, honesty, and generosity of this auto shop will not be forgotten. Thanks so much Baldwin Auto Repair! :)Service: General repairs & maintenance
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February 2023 by Peter Gonzalez
Super quick service, were quick to even give me an appointment 2 days after I called, did a great job replacing my headlights, and didn’t damage anything in the process like other irresponsible mechanics do, no hidden fees, no beating around the bush, they charged me what the originally quoted me and stayed true to it. Would definitely come back for any more repairs on my car.Service: Electrical
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February 2023 by Stephanie Kirkland
The guys here are always nice and friendly. Reasonably priced and knowledgeable. Saved me $600 on brake replacement per what the dealership quoted me. Will be back!Services: Oil change
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January 2023 by Asa Spring
My engine started sputtering and the check engine light came on when I was on the highway. I called Ken and asked if he could look at it. I brought it in and he found the problem, got the part, and fixed it all within 45 minutes. He even recommended some nearby restaurants for me to wait in since it was around lunch time. Great service, quick, excellent price, nice guys, one of my best automotive experiences.
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January 2023 by Jose Nieves
Definitely recommend place they did my axels on my car and everything went perfect even budget wise best auto repair ?
