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December 2021 by Andrea Calver
They apparently have some monopoly or deal with my Dr's office and therefore I have no choice but to use them for my scripts despite the Fact I live far from Ludlow and it's inconvenient. Nevermind if I'm early due to work telling me I need to do extra (truck driver for post office while Christmas mail Has begun to swamp us) it's a big ordeal and told they can't fill a script within an hour? Seriously I can't help but to question if I was here for any other medication or a "regular" person not forced to use this pharmacy would I still be told 2 to 2 & a 1/2 hours?? I have a feeling the answer is NO I would not wait that long nor be talked to as if I'm committing some crime bothering them simply because I need to go into work to get everybody's mail sent in a timely manner. I've never had any pharmacy make me feel so uncomfortable, unwanted, a bother or like they wish they didn't have to fill my script in first place.I assure you guys it's far more inconvenient for me then you not that I think you care.If you're truly unable to fill people prescriptions within an hour or even two perhaps you should be hiring help?
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May 2021 by Dawna Rutherford
Great pharmacy staff. Patience was taken with mom. Great job.Thanks
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March 2021 by Gabby Vasquez
Pharmacist Patricia and techs are rude and not friendly at all. On one occasion when I was picking up a prescription, I noticed how they spoke to a man rudely and sent him away because he was missing a paper. The pharmacist should be more kind and should treat individuals with respect. We are only there to pick up prescriptions and it seems like we are a bother.
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February 2019 by Kaitlyn Tamanaco
I love my pharmacy ladies â¤ï¸ the chicken salad grinders ! And then of course my cannolis on the way out haha yummy 😋
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October 2018 by Banana Person
Not a long wait ever and good service
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September 2018 by Lynne Cournoyer
I've shopped Ludlow Big Y for years. Lately, some of my staples—like Kraft FF Cheddar—are no longer available. Tonight, I couldn't find fresh mint and literally stood in front of the produce guy and the guy who appeared to be the manager for 4 minutes hoping to ask a question. But they were very involved in a non work related conversation and never made eye contact with me or offered to help. All done. I ditched Wilbraham Big Y years ago. Stop & Shop here I come.
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March 2018 by Anna Trezza- Pepin
Thank you for helping me out today. I love our Ludlow Big Y
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November 2017 by Brianna Pooler
Not a long wait ever and good service
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March 2017 by JoJo Luvs-Boogie
I have to say their customer service is great but their prices are ridiculous.. I only go there for last minute shopping if I happen to be near one..
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February 2017 by Libby Conrad
Customer Service & management is unprofessional & so is there cleanup crew. Unfortunately I don't have a vehicle. Big Y is in walking distance of my apartment. Customer Service seems to be always slow. Also when the manager send somebody on break they don't inform the guest or the employee that takes over. For example I was there today to pick up money that a family member sent to me. One of the female employees was helping me then she went to grab something but ended up goin
