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January 2024 by Ben Laflamme
Little bit of everything
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October 2023 by Joan Dwight
I signed up online to get a Covid, Flu and RSV shot. When I got to the Ludlow CVS I was told that I could not get all 3 shots the same day. I had to wait 2 weeks for the RSV shot. I got just the Covid and Flu shots. I knew people who got all 3 shots at other CVS stores at the same time. I then called the Granby CVS store and the Memorial Drive Store in Chicopee. Both stores told me I could get all 3 shots at the same time. I then went online and the guidelines for the RSV shot paperwork stated that people could get all 3 shots at once. So people, be aware that the people at the Ludlow CVS store are giving out false information. Get your shots elsewhere.
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October 2023 by Paul01056
The worst pharmacy staff in 50 miles. I'm too lazy but someone should write to corporate about how terrible this location is
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September 2023 by Gina Marsan
Terrible communication when prescriptions aren't convered. Company policy not to contact the person?However, the person I spoke with was very helpful. Not thier fault.
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July 2023 by Crystal Landrie
Associate Adam helped me. He was awesome! Will return.
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July 2023 by susana Goncalves
When ever I go to CVS the staff are friendly. The manager is always willing to help and will match CVS on line prices.
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May 2023 by gta master
I didn’t want to give even one star or even a half a star very rude the worst customer service I have ever had at a pharmacy son had 3 teeth pulled had 3 scripts asked them if i could wait for them she said sure won’t be ready till 2 pm and here it’s 10 am asked her to help pick up an over the counter motrin she pointed it’s over there asked her again for help because I didn’t have my glasses and can’t see the writing on the box she said to busy sorry asked the young guy at counter up front and he was so helpful getting what I needed thank god for him seems like pharmacy manager doesn’t care about how much business they lose or how bad they treat customers
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April 2023 by Talyn Munn
My package was delivered here and recieved by an employee, yet no one knows where it is. I’ll speak to the manager once they’re in tomorrow and see what happens.
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February 2023 by Mary Sarad
Whenever I leave the Ludlow pharmacy I’m in a bad mood . Guess it rubs off from the people working there. I’ve never seen so many seemingly unhappy people in one place. Guess it must be the prerequisite to work there. Guess they all hate their jobs, so sad!! If it wasn’t for my insurance I certainly would take my business elsewhere!
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February 2023 by Amy D
Rudest employees that I have ever encountered. They obviously hate their jobs and hate people. Will go to Walgreens from now on.
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January 2023 by Christina Howe
Place is a joke. Sent me a text message on a Friday that My prescriptions are ready , So I go Monday to pick them up and they're not ready. So why send out 3 messages before that. Ridiculous.
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September 2022 by jim huff
Horrible customer service, nasty attitude and those are their good qualities. Incompetent, tops the list. How many times do you have to give insurance information before they get it right? In my case 4 times, still not sure they have it correct. It all starts with the pharmacy Manager at the local level and senior management at the corporate level. Terrible company in every aspect.
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August 2022 by Joel Ramos
The pharmacy has some of the worst customer service I have ever had! I don't recommend this place to anyone.
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January 2022 by Brian Cipoletta
Associate wasn't helpful when I asked about getting a take-home covid test. Asked if they had any and was told no, but when I asked ifnthey could run a search of nearby CVS', they just said none around here had any without any attempt. Turns out the next closest CVS has plenty, so I'll be avoiding this CVS in the future.
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December 2021 by Kendall Weake
The worst pharmacy in the area. Most of the staff are incompetent, rude, life-hating people. They do not care about anyone's health nor do they decide to fill your prescriptions until you call them many times. However, there was one women on Monday afternoon (wish I had got her name) who was very polite and provided me with my prescription hassle-free.