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October 2023 by Tricia Dowd
2 weeks ago I went there to wash my new sportage. Apparently my car has a feature, that I was unaware of, that locks the wheels when it stopped. I was treated like an idiot. They said "take your break off" "Put it in neutral". After that I ended up having to back my car out, in traffic without getting my car washed, I asked for a refund and they said I had to call corporate. I got the number for corporate and called them right away and the lady on the phone did not even listen to what I was saying, talked over me and said she was going to have someone else call me. The next person did call me, on the defense, saying that I claimed that it was the car wash that was broken. I never said that, all I wanted was a refund and two weeks later I still don't have one. I won't be using golden nozzle ever again. Bottom line, if you don't get the service they should be able to give you a refund on the spot.
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January 2023 by Krystal McCormick
This is the 3rd and last time I’ve used this location, and 3 different associates directed my wheels INTO the metal rail. It’s literally the minimum expectation of this job so can we knock that off? My alignment would appreciate it.Service: Car waxing
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December 2021 by Gus Cardona
The free vacuums need maintenance
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June 2021 by Richard Santos
Worst place the water and soap is the cheapest and it really doesn't clean. And also there wax and and car shine is not even worth the money and time. Waste of money and time 1star
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April 2021 by Lori Gravelin
I have had a monthly pass here for a couple years. We recently bought a new car and I asked them to put the pass sticker in a different location so It wouldn’t to be right in my line of sight every time I was driving. The guy there refused to do it. He said the employees do not want to have to lift their arm up for every car. He was extremely rude about it so I canceled my pass right then and there and will be going elsewhere. He said it was company policy but his attitude and tone are the reason I decided to cancel.
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April 2021 by Mick Jones
I love the $20 membership deal
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March 2021 by Nicole Chartier
Kid today was good did bunch us all up fast quick and easy.
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March 2021 by Dave Robison
Average car wash. Does a decent job.
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January 2021 by Ty Mcgrew
Truck looks like it never got washed
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November 2020 by Yvette Charbonneau
Excellent deal $19.99 go as often as you like ??
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July 2020 by John Shoot
Great deal..for 20 bucks monthly you get unlimited basic washes..Rocky hill and Manchester has free vacuums..can't go wrong!!
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June 2020 by Cameron Rougeau
Always satisfied!
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June 2020 by Steve Perla
Scratch on a brand new car. car doesn't go anywhere else where this could happen and they are saying it couldn't be them but had 75 complaints
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June 2020 by Donna M.
Was looking for a local car wash; this is a Good value for exterior wash; nice to have a clean car again after moving into the State of MA. Thanks; will be back again to rid car of the area's construction dust and dirt.
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February 2020 by Matthew D
Wash quality of this location is awful. I had suds still pouring out of my mirrors 15 minutes after exiting the wash. Reached out to customer service and left a voicemail after being unable to submit an online contact inquiry, due to an error with the CAPTCHA system. Have yet to get a response via phone. Very disappointed. Definitely feeling like I got swindled, having paid $19 for a subpar wash jobCustomer service at the physical location was decent enough. No hard feelings there.
