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October 2023 by Mark Holland
Smart and honest.
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September 2021 by Michael Carter
Amazing work, fast, honest, and very fair. Highly recommended.Service: Electrical repair
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June 2021 by Natasha H
Fair prices
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October 2019 by Danielle L.
My daughter is a college student and works so need her car. She called me saying it was acting up and I called John, we were around the comer and he had me bring it right in. He gave us an idea of what the issue was, the next day he diagnosed the issue and called us with the price and also fixed it. I am very pleased with his quick response and repair to my daughters car. Thank you!
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May 2019 by Dave Robison
Absolutely the BEST place to get your vehicle serviced by a talented, experienced technician who is also uncommonly honest. On one occasion, I left my car with him for a complete brake job: front and rear rotors, calipers, pads...the works. It had its last brake job 75,000 miles ago. He had it for the day. I fully expected a bill in excess of $1,000. He called to come pick it up. No charge, he said. I didn't need brakes. That was 40,000 miles ago. I'm leaving it again because I'm sure I need them this time with 215,000 miles on the car!
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April 2019 by sandra stamm
great small town garage
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November 2017 by Mark Philbrick
When I lived in MA, John Quill Automotive was my go to mechanic if I wanted repair done right.
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August 2015 by Delia P.
I just moved to the area from Central MA and I have been out here a few weeks for school. I drove to my gym in Ludlow, about a half hour away from where I live, and one of the support bars in the back of the car became lose and the car started to shake violently. I panicked! My usual mechanic was almost an hour a half away and the tow would have cost a fortune. On a Saturday I googled mechanic's and John Quill's name was the first to come up. I called and asked if he was open, he technically wasn't but he still told me to bring the car down. on his day off! I got it towed there, the support bar snapped on the way down from the tow truck and we could obviously see what the problem was. On a SATURDAY John got the part to fix the car, reasonable price, and got my car out of the shop that day. I got about 10 min away and it turned out that the breaking off of this bar had caused a previous condition to become more apparent and the car began to violently shake again. I called John, told him what happened and he told me to bring the car back. He was able to figure out the problem, now in the front of the car which we hadn't even thought to look at since we could see the snapped bar in the back. John was able to fit my car in that Monday, completely replaced my front breaks and even though he had other appointments, was still able to get my car back to me on Monday. I'm a 23 year old girl who knows nothing about cars and was completely unfamiliar with the area and John made this terrible experience with my car a breeze. I can't recommend a more caring, knowledgeable, fair and dedicated person to take care of your automotive needs. As long as I live in western MA, he is who I will go to. DP
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October 2013 by Matt W.
Been going there for awhile now, always accomidating and prompt. Fair prices and great service.
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September 2009 by Honest A.
Excellent customer service! Quick to fix your car and they explain EVERYTHING to you. Honest guys. John Quill is a super nice guy, also. I find them to be cheaper than most places, even Primos (usually they get their parts the cheapest they can find). Will go to again and HIGHLY recommend them!
