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January 2024 by Caroline Tatro
Very cold morning found my car stuck on the garage. Able to open it manually and get to an appt. OH opened early at 7:30am so I was able to talk to Keith to get myself in line. They were thankfully able to come by the same day after lunch. Matt called me when he was 20min out so I could leave work to meet him. He figured out the problem confirmed a part he had on the truck could work and had my door opening smoothly. Freezing temperatures, he was pleasant to work with. Project luckily only an hour and probably broke due to a combination of an older plastic part and the cold weather. The replacement part is metal so that may be helpful down the road. I recommend using them for any assistance. Very knowledgeable and prompt service for their products.
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January 2024 by Kyle Leeper
My tech Tyler was very professional and installed opener easily explaining its functions well.Thanks
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January 2024 by Matthew Potter
Great experience with Overhead Door Company of Pioneer Valley. I was interested in replacement of 20 year old doors, hardware, and openers. I called and talked with Keith, who was great. He promptly took a look at the job and gave me several options from hardware only to a full removal and replacement. I opted for the full install and am glad I did. Steve came out and did an outstanding job. He is extremely knowledgeable, professional, and clearly cares about his work. Thanks!
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December 2023 by Hector Lopez
Tyler and Jaden came out for a door repair. Did an awesome job. Quick and friendly
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December 2023 by Carlos C.
My garage door broke a spring.They came over right away fixed.Perfect job. Shout out to Matt he did a wonderful job.I will be a customer for life.
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December 2023 by Mark Frydryk
Matt was great
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December 2023 by Patricia Johnson
Tyler did an excellent and professional job installing my new garage door and lift and leaving the garage spotless.
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December 2023 by Elisa Killeen
Thanks to Steve and Tyler for job well done . They came out quickly to fix our garage door , very professional and efficient-cleaned up after themselves.Only company we will use from now on!
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December 2023 by Betty Pooler
From Keith who was the only company willing to come out and look at my low ceiling garage to Steve who installed the garage door opener with the upmost care and detail to me being an absolute 100% extremely happy customer… THANK YOU Overhead Door Company! You guys are truly the best!!!
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December 2023 by DIANE CROSS
Great service! My garage door wouldn’t open and Jay and his coworker came right over and replaced the springs and it is working like new now! Thank you!
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December 2023 by Paul Waterman
My garage door gear, which sends the door up and down, stripped. I called Overhead Door Company of Pioneer Valley at about 9:00 am in the morning and at about 1:00 pm that afternoon Steve showed up to fix the door. Steve was excellent. He quickly got to work and repaired the gear as well as checked the springs to make sure everything was operational. I was so impressed with the service and Steve that I highly recommend this company for any garage door needs.
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December 2023 by Gary Gamache
Very polite and professional. They cleaned up after themselves and did a great job installing the garage door!
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December 2023 by Adrienne Mercier
Fixed my garage door after it was backed into inside. A company came out and told me $900 have to replace the whole door and they don’t make it anymore so it would be a special order. Then I remembered Matt helped my Mom a few times so I called him. He was able to fix all the dents it looks 95% perfect. You can barely see the minimal damage he couldn’t fix. Then he gave me a new remote for both doors bc we had separate and reset everything. He was here for about an hour and the total cost for repairing the door and the remote was $75! Call him! He will come right out and not rob you.
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December 2023 by nmc1a0
They replaced damaged lift cable well and promptly.
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December 2023 by Elizabeth D'Amour
Although I expected them next week, Overhead Door called with an opening and came right away. Matt assessed the problem immediately and got right to work. When finished he showed me where to spray the lubricant to keep the doors running smoothly and quietly. Not a peep out of my doors now! Matt kindly left me a full can of lubricant and explained what type of lubricant I should purchase if/when I need another can. Matt was friendly, professional and very knowledgeable. Overhead Door installed three garage doors in my new home 9 years ago. First service call in 9 years, today! YES! I highly recommend The Overhead Door Co
