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December 2023 by Tom Arnold
Tom and Michelle were excellent to deal with! No pushy sales tactics like other companies they were honest and upfront. They were quick to respond to emails and phone calls. The crew showed up early and did an awesome job with the roof and clean up! You would never had known they were here if it wasn’t for the new roof. Would recommend Valley roofing to anyone in the area who needs any kind of roofing work done!
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December 2023 by Matt Audette
Let’s face it — no one likes replacing their roof. But Valley Roofing makes the process as easy and efficient as possible. Tom and Michelle delivered a great price, excellent customer service, and quality work, without any hassles or runaround. Everything was transparent and communicated clearly and attentively. The work and clean-up was excellent. My highest recommendation.
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November 2023 by Johanna Pacyga
We found ourselves in need of a new roof this fall, got a wide range of estimates and ended up choosing Valley Roofing and Restoration. Tom and Michelle were excellent to work with. Tom walked us through the estimate process very clearly and honestly, Michelle was in touch and kept us up to date as we moved closer to the installation, and Maria and the rest of the crew were absolutely great on the big day. They showed up on time, did great work, clean up was diligent (no flat tires!), and overall it was a really smooth experience. They also arranged for some new gutter/replacement work we also wanted done after the roof was replaced. Would definitely recommend hiring Valley Roofing and Restoration.
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November 2023 by Roland
It was a pleasure dealing with Valley Roofing for the roof replacement on our house. They were thoroughly professional from beginning to end. Tom provided an assessment of the roof on his first visit, checking it both externally and internally to spot possible problems. The estimate that he gave was fully detailed. The work crew was well organized and hard working, always showing up on time and working even into the late hours to finish the work for the day. We are very glad that we picked Valley Roofing out of the four roofers who submitted estimates.Services: Roof inspection
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October 2023 by Meg Clancy
My husband and I can’t say enough about how wonderful Valley Roofing is. From our first meeting with Tom for an estimate, to the crew who replaced the roof, to Michelle’s updates prior to the job completion and the billing process. Every step was made easy for us. Ernesto and his crew’s professionalism and workmanship was stellar. The clean up was amazing. They didn’t leave even one nail or piece of shingle behind. The entire roof of our house and shed was completed in one day as well as the clean up. The crew consisted of very hard workers! We were blown away with how hard they worked. We’re certain that anyone who hires Valley Roofing will be delighted.Service: Roof installation
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October 2023 by Alexei Levine
I just got my roof replaced by Valley Roofing, and I'm very happy! They delivered on time and as promised, and they didn't hit me with a bunch of surprise extra fees. I am very happy with my new roof in Hadley, and they gave me a good price as well. I got an estimate from a big out of state roofing company that was more than twice the cost! I'd recommend Valley Roofing to anyone looking for a new roof out there!
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September 2023 by Shaneka O'Neal
Best price in town! Tom stands by his work, literally... The roof itself looked great upon visual inspection, but me wanting to make sure everything was done right I asked him to walk the roof after installation, and he did it without hesitation! Which put aside any worries I may have had. His work is followed by a Lifetime Warranty which can be passed onto the next homeowner if their info's shared within a certain timeframe per the contract. I was provided the manufacturers warranty for the shingles. All questions and concerns were addressed timely. Communication and customer service is second to none! I recommend them for anyone in the Western, MA area needing a re-roof or repairs to their roof.
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September 2023 by Victoria Zhemanova
I can't stop bragging enough about Valley Roofing and will recommend Valley Roofing to all my family, friends and coworkers. Owners of this company are absolutely amazing! Crew that showed up in the morning are phenomenal!!! They finished my roof in one day. Even my neighbors were all impressed at how hardworking, clean and professional the crew was. I am beyond happy. thank you Valley Roofing!
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September 2023 by Frank Simone
Tom’s crew was exceptional.Very efficient and detailed in their work! They took care to protect all my plants and shrubs! There wasn’t any sign of debris as the cleanup was amazing! Good quality and professional work! They have my recommendation!!Services: Roof repair
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September 2023 by Heather Ludden
We recently had a new roof put on with Valley Roofing and Restoration. Tom and Michelle were great to work with. We were very satisfied with the results and were thrilled to not feel price gouged which was the case with other companies. Additionally, they vented our bathroom fan outside vs. leaving it venting into our attic space which we were very pleased as it was not offered by other companies...and offered to put a new roof on our shed as well with a fair price. We highly recommend Valley Roofing and Restoration!
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September 2023 by Anthony DiStefano
Tom, Michelle and their entire crew were polite, professional and timely. Although our roof work included two separate properties located across the street from one another, the work was completed in one day! Valley over delivered - something extremely rare these days.We are extremely pleased with our results and unconditionally recommend and endorse Valley Roofing.Service: Roof installation
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September 2023 by Tia Tyburski
We are very pleased with Valley Roofing and Restoration. It really was a pleasure working with Tom and (especially) Michelle The timing of the work was as predicted, the crew was professional and friendly and clean-up was great. It was also a good value for the price. I would highly recommend them.Service: Roof installation
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August 2023 by Eric Velthouse
It was time for a new roof on our home and garage and we had a handful of companies come out and assess and give quotes. Of those 5 we chose Valley Roofing and Restoration and we are certainly glad that we did. Having never needed a new roof before it seemed a bit daunting to me but from the initial visit with the owner Tom Morin we pretty much knew who we would be hiring. His wife Michelle reached out and let us know the scheduled date of install and when the dumpster would arrive. The crew showed up early morning on time and worked in the heat all day, 13 hours to get the job done. With a few last touch ups needed Tom assured me someone would be back to take care of it. I highly recommend Valley Roofing and Restoration when ever it comes time for you to replace or even repair your roof. Great company, quality people. Thanks guys for putting a beautiful new hat on our home & garage.Eric & Marlane Velthouse
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July 2023 by Eric J Velthouse
It was time for a new roof on our home and we had a handful of companies come out and assess and give quotes. Of those 5 we chose Valley Roofing and Restoration and we are certainly glad that we did. Having never needed a new roof before it seemed a bit daunting to me but from the initial visit with the owner Tom Morin we pretty much knew who we would be hiring. His wife Michelle reached out and let us know the scheduled date of install and when the dumpster would arrive. The crew showed up early morning on time and worked in the heat all day, 13 hours to get the job done. With a few last touch ups needed Tom assured me someone would be back to take care of it. I highly recommend Valley Roofing and Restoration when ever it comes time for you to replace or even repair your roof. Great company, quality people. Thanks guys for putting a beautiful new hat on our home & garage.
Eric & Marlane Velthouse
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July 2023 by Latoya DK
Valley Roofing was such a pleasure to work with. They kept my husband and I informed every step of the way. The roof was completely quickly and looks excellent. I would highly recommend their services. Thank you so much Valley Roofing.Service: Roof repair