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March 2025 by Nic Angel
Do yourself a favor and do not attend this clinic for any services. There are a handful of other clinics in the area that can provide an impeccable service however this is not one of them. You will be treated with the most disrespect and no sense of professionalism. I had scheduled an appointment and upon arrival checked into the front desk. I was immediately treated with disrespect specifically by Ludmila. She was aggressive and shouted “I HAVE NO APPOINTMENTS TODAY” then rolled her eyes. I then calmly tried to explain who and when I had made an appointment with but she didn't even let me speak. I mentioned I could contact the person who scheduled my appointment, but again she ignored me and called Judy (the person I had originally spoke to) herself. She spoke poorly to other staff and then handed me the phone as she did not want to deal with the matter. I grabbed the phone (already unprofessional) and she immediately screamed again, stating, “DON'T TOUCH MY PHONE.” I could have sworn I was being pranked… I have never been somewhere so unorganized and unprofessional. She handed me her phone and then scolded me for touching it. I felt extremely UNSAFE and left immediately. She walked away (still shouting aggressive language) as I walked out. Unprofessional, unsafe, and unorganized. Everything you don’t want at a clinic. I should have done my research as based on other reviews this isn’t the first time this has happened and she continues to work there. What a disappointment. I hope she gets the mental healthcare she needs, it was evident that she is mentally unstable. I immediately went to another another clinic and had received not only a professional service but one with care.
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August 2024 by Maria Khramova
Great place
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August 2024 by Eleonora O'Boyle
I am pretty happy with my clinic. I recently moved and I was recommended this place by a friend who lives in the neighborhood. It’s been great experience for me so far.
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August 2024 by Luana DosSantos
I came here for my immigration medical exam but decided not to finish the process here. The front desk is extremely rude and unprofessional. I came in to ask for a lab order and the front desk lady was very rude and yelled at me because “she doesn’t handle the immigration appointments and people had been asking her all day about that and she was sick of it”. It was a very stressful process and in the end I decide to go to another doctor to finish it. The only kind person was Judy who helped me in my initial appointment.
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June 2024 by Rocio Cerna
Front desk needs improvement, better yet, replacement. This place is a disgrace.
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August 2023 by LG 78
Very rude and unprofessional, terrible customer service.
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August 2023 by Deise Alvarenga
Was very well attended. professionals. I started doing my application with another doctor and he is just a mess. and this office solved my problem in one afternoon. juliana is the best
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January 2021 by Yefim Kogan
Dr. Natapov is extremely knowledgeable, competent and compassionate physician attentive to my questions. She always takes time to ensure that all of my concerns are addressed. She demonstrates a genuine concern for your whole well being and explains reasons for treatment recommendations. Good support stuff, well organized, friendly and efficient office, run in a timely manner.
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January 2021 by Georgy Sobolevskiy
I am 88. My physician doctor is Dr Natapov for a long time. She is very competent, compassionate, attentive doctor. She demonstrates an attention for my well felling, and explains reasons for her recommendations. Very good organized office.
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January 2021 by Eva Grant
Dr. Natapov did a great job with my first ever health exam. She explained everything to me in a very clear manner. Dr. Irina was also kind and friendly. All of the staff was great – they were helpful, patient and helped with my insurance. If you are looking for a primary care physician in Lynn I recommend Dr. Natapov!
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January 2021 by Alexander Lonshteyn
My mother is 91. She still swims in the ocean. Dr. Natapov have been her doctor for over 25 years. Thank you Dr. Natapov.
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January 2021 by A H
Took my parents there and honestly I feel like they are in good hands now. They really care about the patient and called to follow up.
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January 2020 by e nash
Unprofessional
