AutoZone Auto Parts on Boston Rd in Lynn, MA is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers have shared mixed experiences with the store's staff. Some praised the helpful and friendly service, like Micheleney who even installed a wiper blade, and Luz who went above and beyond to assist a customer with a dead car battery. However, others encountered staff with a poor attitude, such as a belligerent cashier who refused to accept a return. Despite these inconsistencies, AutoZone generally provides reliable and informative service, as evidenced by a customer's smooth exchange of a faulty truck starter. Overall, AutoZone aims to meet the auto parts needs of the Lynn community, though the quality of customer service can vary.
Nelson was fantastic so very helpful really would recommend him for the best employee
April 2026
I believe the young gentleman’s name was Lito who helped me. He went above and beyond and showed me exactly my options in the store. Thank you
March 2026
I went in because the vehicle I rented needed new windshield wipers. Nelson greeted me and help me properly. He even asked if I needed assistance with replacing the windshield wipers and replace them himself. I was in and out in 5 minutes. My appreciation truly goes out to Nelson thank you.
