CVS is a pharmacy and retail store that many customers find helpful and friendly. Staff members like Stephanie, Nichole, Jackie, Yvonne, and Tod are praised for their caring, professional, and efficient service. Customers appreciate how staff go out of their way to meet their needs, whether it’s finding products, handling insurance issues, or providing quick assistance at the checkout. The pharmacy team is especially highlighted for their helpfulness and patience. However, some have noticed a decline in service quality over the past two years, citing longer wait times and less staff availability, especially when calling. Overall, CVS on Eastern Ave in Lynn is known for its helpful associates and good customer care, making shopping and pharmacy visits more pleasant despite occasional service challenges.
Always a pleasure shopping here. Customer service is excellent.
September 2025
The pharmacy staff here is fantastic. It's a busy place but they get things done and are all really nice to deal with. I've gone other stores before and had a horrendous experience so I appreciate them.
January 2025
Nichole in the pharmacy was awesome. Went in to pick up some prescriptions for my wife and daughter and Nichole handled issues with my insurance quickly and efficiently. It's a pleasure dealing with someone who is both patient and professional. Great Job Nichole!!
