CVS is a pharmacy and retail store that many customers find helpful and friendly. Staff members like Stephanie, Nichole, Jackie, Yvonne, and Tod are praised for their caring, professional, and efficient service. Customers appreciate how staff go out of their way to meet their needs, whether it’s finding products, handling insurance issues, or providing quick assistance at the checkout. The pharmacy team is especially highlighted for their helpfulness and patience. However, some have noticed a decline in service quality over the past two years, citing longer wait times and less staff availability, especially when calling. Overall, CVS on Eastern Ave in Lynn is known for its helpful associates and good customer care, making shopping and pharmacy visits more pleasant despite occasional service challenges.
This was the best CVS I've every went to. The store was well organized very clean and all the employees we're super kind and helpful. I know it's just CVS but i've had some terrible experiences at some of there other locatios, but I always have a great stress-free experience at this location.
January 2026
Always a pleasure shopping here. Customer service is excellent.
September 2025
The pharmacy staff here is fantastic. It's a busy place but they get things done and are all really nice to deal with. I've gone other stores before and had a horrendous experience so I appreciate them.
