H&R Block is a tax preparation service that has received mixed reviews from its customers. Some customers, like Donna, have praised the company's tax specialists for their professionalism and efficiency in completing tax returns quickly. However, other customers have expressed concerns about the high costs associated with the service. Several customers have mentioned that they were charged exorbitant fees for their tax preparation, with one customer reporting a total cost of $399 for a relatively simple tax return. This customer was particularly frustrated by the lack of upfront pricing and the fact that they were charged additional fees for each form they filled out. Another customer noted that the numbers didn't add up when they asked about the high prices a few years ago. Despite the high costs, some customers have found the service to be pleasant and the representatives to be friendly, courteous, and honest. One customer, John & Carolann Young, expressed their satisfaction with the service, stating that the representative was fast, efficient, and provided excellent service. Overall, while H&R Block's tax specialists may be skilled and efficient, the company's pricing structure seems to be a source of frustration for many customers. Some customers have indicated that they plan to try alternative tax preparation services, such as Turbo Tax, in the future.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
