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March 2024 by Joyce English
Susan O’Day was our preparer. We were pleased but questioned her completed form. Sure enough, there was a mistake. An inaccurate payment was made and a refund was delayed.We understand mistakes can be made, but communication was poor afterwards. Susan took a whole day to respond to an email from us and then we waited again to get a response about an amendment. The office was also unable to help with a question about our online account. We will not return to this office.
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April 2022 by carlos ferrer
very helfull with my questions and had knowlede to answer
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April 2022 by Kaylee Lenners
The excellent customer service we always recieve from Robbie
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April 2022 by Burak Üner
Susan was very helpful and knowledgeable. Great service.
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March 2022 by Ken Washburn
fast, efficient service each year
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March 2022 by Gina Nasco
Barely ever get a live person when you call, leave messages and they don't return your call, not open during posted hours. You should be able to give negative stars.
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February 2022 by Dawn Duncan
Got more money using Turbo Tax. H& R Block all these Years has ripped me off.
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February 2022 by Joshua Esquilin
My tax person really did talk and care about me he was very chill and was fast
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March 2021 by taylor bertrand
Susan was very knowledgeable about my situation and made sure the process was as convenient for me as possible
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February 2021 by Patrick Coppola
Easy process
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February 2021 by Melanie Boudrow
Good service
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March 2020 by Matt Smith
Robby always does a quick yet thorough job
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March 2020 by susan vokey
Susan O'Day has been doing my tax returns for many, many years. I have complete confidence in her and can't imagine dealing with anyone else. She isTHE BEST!!!
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February 2020 by Ryan Carritte
I have always been satisfied with the costumer service.
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February 2020 by Kathleen Bourgeois
All questions and concerns were answer satisfactorily.
