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“Your manager in Lynn is EXCEPTIONAL! I have had several reservations with the Lynn facility and EVERY time , the manager is professional, organized and gracious! I have rented from Saugus, Peabody and Chelsea but will only to Lynn because the manager always goes above and beyond! I am 63 and a business owner , this woman is the epitome of a company representative! This woman deserves national recognition and I am NOT kidding”
“Best place ever. I am a jeweler and they always help me out whether it's inspecting or refilling my tank to make sure I'm good to go or helping me find a part.”
“The service technician that assisted us today, Matt Desrosiers, was extremely helpful and knowledgeable. He was able to quickly diagnose our issue and kindly addressed our concerns. He expertly corrected our problem and provided us with clear explanation of the original issue as well as the correction”
“We rarely check the gauge on our propane tank because in the 10+ years that we've lived in our home it has not needed a lot of attention (only used for cooking). Insert Karma which shined on us midway through cooking a full Thanksgiving dinner after what felt like so many holidays where we weren't able to safely gather. Our hopes were low for an emergency delivery, but Bill saved the day! He was friendly, understanding, quick to respond, and truly saved our holiday. He also helped us get setup for more routine monitoring. Highly, highly recommend!”
“I am based in Saugus and have gone to this U-Haul multiple times for various reasons. Nathan is always there to help me and has an amazing customer first mentality. I truly appreciate his help and want to give him the recognition he deserves”
“The manager, Anthony (Tony) Jimenez, was extremely helpful when we were moving our furniture into storage. He was the only employee present, dealing with multiple customers, and he still took the time to help us move our heavy furniture into the elevated storage space. He went above and beyond in making our rental experience so much easier.”
“Jonah was exceptional throughout my rental; his knowledge, kindness, experience, and professional demeanor is the reason my experience was seamless and superb. Jonah recommended a storage unit in which to place my belongings and I decided to follow his advice. He showed three different dimensions and explained the access to the storage clearly and succinctly. Jonah is a gentleman; he offered me water during my unloading and brought a lock to me prior to my departure. The ease with which I was able to pick up the rental van, unload, and then secure my items was made much easier as a result of Jonah's knowledge, enthusiasm for the services offered, and his genuine desire to help people. He clearly loves working for UHaul, and I trust UHaul has recognized just how much Jonah dedicates to his customers in every conceivable way.. He is an outstanding representative of your business and has made my impressions of UHaulvery favorable. I will recommend the Jefferson Avenue location to everyone who needs storage or transport services. Big thanks!”
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“I had an oil co. for years. I knew the owner's daughter from work. They were good. They sold out to a big company. I did not like the way they do business. So, I went to John's, man am I glad I did. They tuned up my furnace & found a lot of things that needed to be taken care of. They did great It runs like new again. I got auto delivery & the service contract from them. Makes life easy.”