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“This is my GO TO U-Haul due to the fact that I always get great service from Johann. She’s respectful, relatable and treat customers as they should be treated. 5 stars are not enough!!!”
6AM - 10PM
137 Summit St, Peabody
Truck Rentals
“This place is absolutely perfect. The prices can’t be beat. I was greeted at the front desk by Frank. He was so helpful and personable and made it so easy to rent a unit. His customer service was impeccable. Great guy all around and an asset to the company. Tommy another great guy followed up with me the next day to make sure everything went smoothly. The place is super clean, secure and I feel like my belongings are at Fort Knox with all the security and surveillance. If you rent a unit here you will not be sorry. Thank you guys for all your help.”
“Scott was an absolute pleasure to work with—extremely knowledgeable and very helpful throughout the process. He took the time to answer all my questions thoroughly and provided clear recommendations that suited my needs perfectly. His professionalism and expertise made the entire experience smooth and stress-free. I truly appreciate his assistance and wanted to acknowledge the excellent service he provided.
Thank you for having such a dedicated team member on board.”
“I rented a commercial vehicle through Baron Bao. He was unbelievably professional and pleasant to work with
He provided me with all the information I needed. He went above and beyond to instruct me on how the vehicle operates. I was very impressed at the level of customer care he provided. Also, I recommend you use him if you ever need to rent a commercial vehicle.”
“Ive moved a couple times using this location and had a storage unit here for a period of time. The manager Bonnie is exceptional, and her staff follows that lead. From my experience everyone here is friendly, knowledgeable, explains the process and cares about the outcome of your experience. Would recommend coming here even if it isnt the closest location!”
“Storage Units at Advantage Self Storage is wonderful. When I first moved to Beverly, I was in a bit of a moving bind, so, looking for a proper storage company was vital to me. Advantage matches what I need. I'm so happy with them, I will be renting from them a long time and in the process I will be recommending Advantage to more people.”
“If you’re looking for storage space this is by far the best place to go to . You can back right up to the huge dock to load and unload . Super safe and super clean ! Ask for Amanda and she will have the perfect space for your storage needs . This was an easy and stress free experience for me and I appreciate Amanda’s help .
Highly recommended to all”
“Had a great experience at this U-Haul location. Shahid went out of his way to help, and his kindness and generosity really stood out. This location is lucky to have someone like him, customer service like that makes a real difference.”
“Al was very helpful with my U-Haul truck rental! He went out of his way to make sure I got everything I needed. Highly recommend! (Also a great place to support local for all your hardware needs)”
“I recently had an outstanding experience with this Enterprise Truck Rental in Chelsea, MA! I want to give a special shoutout to the manager, Hanna, who truly went above and beyond to assist me with my truck rental needs. From the moment I walked in, it was clear that she was incredibly customer-oriented and accommodating.
Hanna took the time to understand my requirements and provided invaluable advice on the best options for my situation. Her friendly demeanor and willingness to help made the entire process seamless and enjoyable. It's rare to find such exceptional service, and I genuinely appreciate her efforts!
If you're looking for a reliable truck rental service with outstanding customer support, I highly recommend this location. Thank you, Hanna, for making my experience so positive!”
7AM - 7PM
124-126 Eastern Ave, Malden
Truck Rentals
“I work for a local org that deals with a variety of different storage companies. When I tell you that this was the best customer experience I've ever had, I mean it. Xavier at the front was assisting multiple people at once, efficiently and effectively helping everyone in line and getting them on their way. We will be looking in to working exclusively with U Haul storage simply because of how incredible this experience was. Thanks again.”
“Ryder in South Boston has been a great partner for us for the last 20 years but especially in the last year and a half with the covid pandemic. We’ve counted on Ryder more than ever with the many changes and challenges this year and Ryder, and Nick and Matt in particular always come through with solutions to our logistics needs. They’re always great to work with and great and quick responses!”
“My experience with U-Haul Moving & Storage Of Danvers was absolutely fantastic, and it's all thanks to Tatiyanna.
Initially, there was a very minor hiccup with my reservation – a small oversight that honestly could have happened anywhere. However, what happened next is what truly sets this location apart and makes Tatiyanna a customer service superstar.
Instead of brushing it off, Tatiyanna immediately took ownership of the situation. She was incredibly apologetic, genuinely concerned about the inconvenience, and sprang into action to find a solution. And let me tell you, she didn't just fix the problem; she went above and beyond.
Tatiyanna not only resolved the reservation issue quickly and efficiently, but she also provided ample reimbursement and provided assistance the rest of the day to ease my move in. Her willingness to go the extra mile truly blew me away.
What impressed me most was Tatiyanna's genuine care and commitment to ensuring my complete satisfaction. She was professional, friendly, and incredibly proactive. It's clear that she takes immense pride in her work and truly values her customers.
Honestly, I was prepared for a bit of a headache when the initial issue arose, but Tatiyanna turned the entire experience into a positive one. Because of her exceptional service, I will not only be a loyal customer of U-Haul Moving & Storage Of Danvers but will also enthusiastically recommend it to anyone in need of storage.
Tatiyanna is the epitome of customer service. She is a true asset to your company, and I hope her dedication and outstanding work are recognized. Thank you, Tatiyanna, for turning a potential frustration into an exemplary customer experience!”
“5 Stars for Customer Service with Tatiyanna!!! I went into the store to get supplies for our move. I didn’t know where to start and how to envision a strategy. She helped me through the entire thing with patience, insight and amazing suggestions. SO GRATEFUL!! Customer Service is an Art and she is a master at it!! In a world were the connection piece is becoming less and less, she is a GEM and Treasure. Moving is a BIG deal and can add a lot of stress. Having a solid plan makes things a lot less stressful. Thank you Tatiyanna!!!”
“We rent from Ryder in South Boston at least twice a month. Every rental is flawless and the team always gives excellent customer service 100% of the time. I highly recommend this location.”
“very helpful staff at this location. thought this was going to be the hardest part of moving, but they really made it simple. would absolutely use them again in the future.”
“One of the best places to rent your truck. Sean Antonson. Is really good representative Great person great customer service also Nicholas Mason it's a great dude that person is specifically is one of the sweetest funny and great employees in that particular area if you want to rent the truck fast easy and feel about a great service make sure you go pensky of Medford I'm looking for Nicholas Mason and Sean Antonson.”
“I am based in Saugus and have gone to this U-Haul multiple times for various reasons. Nathan is always there to help me and has an amazing customer first mentality. I truly appreciate his help and want to give him the recognition he deserves”
“Wonderful service and very convenient pick up and drop off location. Customer service is outstanding and the truck in great condition. Thanks will definitely rent again and tell my friends about it.
Keep up the good work and safety y’all.
Ms”
“I am based in Saugus and have gone to this U-Haul multiple times for various reasons. Nathan is always there to help me and has an amazing customer first mentality. I truly appreciate his help and want to give him the recognition he deserves”
“Good old fashioned customer service! Thank you Hector ?
It’s been a crazy week. Things just got a little better thanks to Hector. I have had mixed experiences with U-haul in the past. This particular location is top notch.”
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“Great experience renting a U-Haul from Horus Energy in Lynn, MA. The customer service was excellent—very professional and helpful. The vehicle was very clean and well maintained, which I really appreciated. The whole process was smooth and easy. Highly recommend this location.”