“I made a reservation for a cargo van and ran into an issue when I came to pick it up. Boris was extremely helpful and able to help me fix it. He made sure that I got exactly what I needed and I really appreciate it! Great service”
10AM - 6PM
137 Summit St, Peabody
Truck Rentals
“Tommy was so helpful today and took all the time to answer all questions my husband and I had when renting our unit today. He was friendly and very knowledgeable and walked us through the process (we are really not experienced with renting storage units). Thanks Tommy for all your help today!-Jessica and Derek C.”
“This storage facility is fantastic! Very wide open hours of availability, you can pull your car right inside, very nice and clean and new. Prices are very competitive. Staff is friendly and helpful, Sharon helped me switch my reservation to a bigger unit when I booked the wrong size, and was able to get it processed very quickly before my moving truck arrived. Thank you!”
“I got a great deal(special they were having), the guy was very nice and did his job. Overall I had a very good experience. If your looking for a very clean storage space, this one is definitely that.”
“Ryder truck rental in Peabody is an excellent business that provides the absolute best service to its customers. Every employee there treats everyone that goes there for rental and lease and service treats everyone with exceptional service. I would recommend this establishment to everyone I know. They truly are the most amazing full service truck rental place on the planet!”
“Had an excellent time renting a van from them. Matt was excellent with helping us figure out what options were best for us, and was super helpful. The pick up and drop off was a smooth and easy process.”
“Bonnie at the Broadway Uhaul was personable and knowledgeable. Made the pick up process easy.I enjoyed that Tiny’s movers were offered right through my reservation process. They made moving in so fast!Thanks to the self-check out I got to drop off the Keys quick and easy.”
“Seriously wonderful people work here! They are fair (but firm) and always make sure to let me know what’s up when it comes down to pay time (deadline before ??).Just love them!”
“Had a great experience with this location today after returning it. The gentleman who welcomed me in was very nice and conversational. They all invited me to sit in the AC while I waited for my Lyft to the airport. Really friendly people. Great customer service.”
“The woman in the office is the best. She is very pleasant, knowledgeable and efficient at her job. Trailers are in good shape but the staff their especially the manager are what makes it so easy to rent from this location.”
“Ryder in South Boston has been a great partner for us for the last 20 years but especially in the last year and a half with the covid pandemic. We’ve counted on Ryder more than ever with the many changes and challenges this year and Ryder, and Nick and Matt in particular always come through with solutions to our logistics needs. They’re always great to work with and great and quick responses!”
7AM - 8PM
124-126 Eastern Ave, Malden
Truck Rentals
“The customer service was amazing. The truck was horrible. It smelled bad. It was hard to drive. The engine light was on and hold onto the steering wheel because the truck would turn left or right on its own. The steering wheel was stuck up most of the time driving it was horrible.”
“We rent from Ryder in South Boston at least twice a month. Every rental is flawless and the team always gives excellent customer service 100% of the time. I highly recommend this location.”
“Charlie was awesome! Such a big help. Knew what he talking about and very thorough. He even saved me some money! Really pleased with the results and the experience. Thank you Charlie for making my move so seem less I appreciate you!”
9:30AM - 5:30PM
4 Jefferson Ave, Salem
Truck Rentals
“David went above and beyond in assisting my boyfriend and myself. He really prepared us for the long road trip with the Penske truck and trailer rental.He was very pleasant, kind, professional, knowledgeable and very genuine about our safety. He explained all the safety measures and made sure we knew how to operate every part of the truck and trailer. 10/10 rating for David @4 Jefferson Ave, Salem, MA location.”
“I had a last minute need to rent a trailer as U-Haul let me down with my reservation. Matt @ RMT was so courteous and helpful in getting me outfitted with a trailer so I could move my daughter from UMass Amherst back to Beverly as planned. His trailers are top notch and I was able to get everything out in one load. Thank you again Matt, you saved the day!”
“You can't see it from the highway but it's behind Vin's Auto Repair.Look at the photo of Vin's in the corner of the map.No packing materials, just U-Haul vans to rent, all sizes.”
“Quick, friendly and efficient service getting my propane tanks filled. Credit card outside on the device for convenience, great service and attendance to detail. ++++++++”
6AM - 7:30PM
564 Broadway, Saugus
Truck Rentals
“Andy and Felicia helped me out and I can't appreciate them more for helping one of the more stressful parts of moving go smoothly.I am so used to visiting a U-Haul location and being patronized, doubted, deemed incompetent, or actively judged/disrespected by the staff because of my gender presentation. Not only did the staff at this location not make me feel any of that, they were friendly and helpful, and happy to adjust my reservation as my needs changed between reserving online and coming to pick up day of. I felt respected, assured, safe, and assisted.”
8AM - 7PM
985 Massachusetts Ave, Boston
Truck Rentals
“I went to UHaul to fill a propane tank, had never been there before. I pulled in the entrance and ran into the customer service area. It was busy. I asked a man in a uHaul collared shirt where to go and he walked outside with me and pointed and I specifically asked if I could drive over because there was a do not enter sign and he said yes. I drove over and parked next to the propane and got out with the heavy tanks. A young woman yelled out that I could not park there and I said that I was just told by someone in customer service to pull over here for the propane. She said "you're not special, you don't get to park there."Now, that's not a nice way to speak to a customer, particularly given it is not marked that you cannot park. I moved the car across the street and she made another guy move his truck, didn't tell him that he was not special. Once I got the propane that young man was very pleasant and polite, but someone needs to put up signage about the parking and someone should have a talk with that young woman about how she speaks to customers. The 4 star is because of the other two employees, particularly the young man at propane. If I had based the star on the young woman's treatment it would have been no stars,”
“Just want to give A shout out to the two workers that helped me get a newly purchased grill into my car. They took a good amount of time helping removing parts to fit it in. Well done and excellent customer service!”
“Last week I went to U-Haul Saugus to get a bike hitch installed. Bill Seaman sat with me and discussed the process and answered all my questions. He scheduled the installation and it was completed that day. thank you!”
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“Rented a 15’ Uhaul truck for about 6 hours. When I went to return, Uhaul tried to charge me extra because I went over my time even though when you rent a truck it’s for a 24 hour period. I explained to the owner what happened and he was very nice and understanding. He was able to fix the problem and remove the extra charge uhaul tried to charge me. Make sure you agree with the price AFTER returning the equipment rented. Uhaul loves to add additional sneaky charges. If it wasn’t for the owner of the gas station helping me I would of been charged twice as much.”