Pottery Barn offers expertly crafted home furnishings and decor. A multi-channel retailer with a vibrant ecommerce site, inspiring catalogs, and brick-and-mortar stores worldwide, they got their start in 1949 in Chelsea, New York. Customers can shop furniture, bedding, and accessories designed to help create a beautiful and comfortable home. The Lynnfield Pottery Barn location is praised for its exceptional service. Kiki, who works at both the Pottery Barn for Kids and the main Pottery Barn store, is highly recommended for her unique, modern, edgy, and classic design perspective. She listens to customers' needs, constructs her vision, and executes it, providing a truly customized and concierge-like approach. Barbara at the Lynnfield, MA store is also lauded for her fantastic job and extremely helpful attitude, as well as her great interior design ideas. Customers have had wonderful experiences at the Pottery Barn stores, finding the products to be of good quality and very much in style. The sales associates and designers have been helpful and friendly, and they have provided realistic timelines for shipping. One designer, Kendra, has been an amazing resource in helping customers design rooms and ensure the sizing of items would fit their space correctly. Overall, Pottery Barn is a trusted destination for expertly crafted home furnishings and decor, with a focus on providing exceptional customer service and design assistance.
I came in to find a gift for a newborn baby and Lourdes was very friendly, helpful and kind! I have been here before and sadly can’t say I’ve always had such a lovely experience! She even suggested embroidery for a personal touch which I didn’t know about, I went for it and it came out perfect!
March 2025
Barbara at the Lynnfield, MA is fantastic at her job and extremely helpful. She is completely invested in whatever you bring to her and has great ideas for interior design as well. It has gotten to the point where my girlfriend and I seek her out in the store because we love working with her. She is excellent to work with!
October 2024
Loved seeing a pottery barn in person! I could furnish my whole house in this one store! Good quality and very much what’s in style!
