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April 2024 by Patricia G
Great car, great price and white glove service from both owner and Joyce in the office - both went above and beyond.
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October 2023 by Neil Shay Jr.
Great experience! I bought a used vehicle for my daughter who just got her license. No issues no complaints. I would definitely buy from the gentleman again.
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July 2023 by marjorie insixiengmay
Horrible experience. Payed 7000 for a junk car. Bad brakes and rotors, battery no good, thermostat was overheating, sway bar was bad, no ac, spark plugs and wires needed, oil change needed. I spent over $1,000 to try to fix it. Owner says he has no time to fix it. Do not buy from this place. Cars are sold as is.
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June 2023 by marjorie “Margie” insixiengmay
Horrible experience. Payed 7000 for a junk car. Bad brakes and rotors, battery no good, thermostat was overheating, sway bar was bad, no ac, spark plugs and wires needed, oil change needed. I spent over $1,000 to try to fix it. Owner says he has no time to fix it. Do not buy from this place. Cars are sold as is.
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June 2023 by Marjorie I.
My daughter bought a car and got it home. I payed over 600 to fix the bad brakes and rotors plus a sway bar. Drive it next day it was overheating. Dropped it off again. Picked it up today and it's bucking. OMG. DO NOT BUY FROM HERE!!! Cars are AS IS. I am now buying spark plugs and wires, needs oil changed, needs a battery. There are 10 codes when we hooked it up to check. Horrible nightmare. They treat you great until they get your money then they have no time for your problems with the bad car they sell you.
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April 2023 by Vincent Giacalone
I had an outstanding experience at Eddie's AutoTech with my Subaru Crosstrek. Eddie, the owner, is a true professional who listened attentively to my concerns, kept me informed throughout the process and provided a thorough explanation of the work needed. The repairs were done with great attention to detail and in a timely manner, resulting in a vehicle that ran like new again. Eddie's personal touch and dedication to customer satisfaction truly set his business apart. I highly recommend Eddie's AutoTech for their technical proficiency and outstanding customer service.
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January 2023 by Alex Lee
Very good people and very good service, their enthusiasm and patience impress me.
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August 2022 by J B.
Super shady.They sell bad vehicles with a lot of issues. They dont fix the issues prior to sale they sell as is and hope you dont come back within 30 days. Bad place of business , do not buy.
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August 2021 by Dan Fitzgerald
Ed is a very good mechanic but like many he is slammed right now. His work is outstanding but best of all he is honest and won't try to add stuff to your bill. He will keep you safe.
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August 2021 by Jonathan Orne
Great place always recommend trusted friendly people excellent work and service
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February 2021 by ChiisaiSoraSeraphic
I bought a car from here last year. I took my car to him again because the light came on for my engine within a week of purchase. He kept saying there was nothing wrong with it after using the device and having it "looked at". I finally was able to take it to a different trusted mechanic and they told me my car is going through engine failure and that I was scammed/lied to. My money is gone and I was lied to from the start. I wasn't offered to drive it alone or anything which shame on me I should have just walked away but was desperately in need of a car at the time. I've been car-less the past year now because of this and saving to buy at a more trusted place. Will be making sure friends and family don't come here. Eddie is a scammer and I wish I had filed against him/knew the law to get my money back instead of trusting my friend that thought he was an honest guy.
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February 2021 by christian Callejas
Great service
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October 2020 by First Last
*READ THE ATTACHED IMAGE FOR THE FACTS FROM THE STATE OF MASSACHUSETTS' INVESTIGATION INTO AUTOTECH AKA DC AUTOMOTIVE*Avoid at all costs. There are many other used car dealers and mechanics operating in the greater Boston. That vehicle they are selling that you really want will be available somewhere else soon.I went to view a rare luxury vehicle. There were signs that this "business" was shady from the beginning. Owner Eddie did not let me take the vehicle on a test drive myself and refused to let me take it for a pre-purchase inspection because he said he only had one dealer plate. He only lists on Craigslist and does not use Carfax in order to save a few bucks- pretty laughable for a place that he says has been in business for thirty years.After negotiating, I purchased the vehicle. When I took it to my mechanic a few days later, he discovered serious issues. When I told Eddie, he outright refused to take my car in for repairs within the 30 day warranty period set by the state for qualifying used cars. He soon blocked my number. Weird considering he bragged about how he goes above and beyond for people that buy cars from him. The main issue was a sunroof that did not properly close causing water to flood the car. Eventfully, the electronics failed because of water damage. It was estimated by the dealer to be a $9,000 fix- far more than what I paid.I filed for arbitration through the MA Office of Consumer Affairs and Business Regulation. Eddie was flustered, emotional, and could not explain himself. The arbitrator ruled in my favor and he was forced to write me a check for the original purchase price due to Autotech's illegal business tactics. It appears from reading other reviews that they sell vehicles purchased dirt cheap at auction with major issues.They have gone by many names including Autotech, Autotech II, DC Automotive Malden, and Eddie's Autotech, probably to run from the bad reviews. They also appear to have multiple Facebook pages.The Office of Consumer Affairs and the Attorney General's office- just to name a few- are now aware of the kind of business being run here.
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July 2020 by Doris Yin
it is a scam. The store is also named as dc auto, DC Automotive Here is my story: the service was called by GEICO my insurance to jump start my car. The person came over and persuaded me to change the battery for 210 dollars. Three days later, I saw low battery warning on the panel. I called the number listed on the battery, the guy (I guess he is the owner) stated that he is a 30 year experienced mechanic (really???), insisted there is something wrong with my car and refused to come over to check his battery. I have to take the car to the dealership. The technician checked everything and told me the battery was bad (must be super bad, otherwise why was it broken within 3 days). I texted the owner again, wow this time he asked me to take the car back and he will replace the battery for me after I spent over $200 examination fee at the dealer (seriously???). I replaced the battery at the dealership of course. I asked him for half refund. He agreed. The next day I wanted to confirm with him on when and how he would give me refund. he didn't answer my call. just texted me saying it would be around 8 pm. I told him I could go to his store. He told me that he would call me in a bit. Actually no call till the end of the day. I texted him at 6 pm, he replied that he would call me within an hour (you could guess, of course no call~~). I texted him again two hours later (830 pm), he said he was in NH and asked me to come to Saugus to meet when he came back without estimates(if he came back at 10 or 11 pm, I have to go to Saugus to meet him to get my half refund??? Even it is not my fault at all). I got really angry at this moment and texted back either give me full refund or if he didn't feel guilty, he could keep the money. he said OK.He didn't say sorry since the beginning and treat me as I am the one at fault. Despite the business part, how could one person treat the others like this. The owner is not reliable, and has no credit at all. you could imagine how the store could be if the owner is like this.
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June 2020 by Shi Y.
Hehe, I don't know how they could get this high rating. Please don't trust that -- all fake. The store changed its name for many times. you could see the review from this link: Here is my story: the service was called by GEICO my insurance to jump start my car. The person came over and persuaded me to change the battery for 210 dollars. Three days later, I saw low battery warning on the panel. I called the number listed on the battery, the guy (I guess he is the owner) stated that he is a 30 year experienced mechanic (really???), insisted there is something wrong with my car and refused to come over to check his battery. I have to take the car to the dealership. The technician checked everything and told me the battery was bad (must be super bad, otherwise why was it broken within 3 days). I texted the owner again, wow this time he asked me to take the car back and he will replace the battery for me after I spent over $200 examination fee at the dealer (seriously???). I replaced the battery at the dealership of course. I asked him for half refund. He agreed. The next day I wanted to confirm with him on when and how he would give me refund. he didn't answer my call. just texted me saying it would be around 8 pm. I told him I could go to his store. He told me that he would call me in a bit. Actually no call till the end of the day. I texted him at 6 pm, he replied that he would call me within an hour (you could guess, of course no call~~). I texted him again two hours later (830 pm), he said he was in NH and asked me to come to Saugus to meet when he came back. I got really angry at this moment and texted back either give me full refund or if he didn't feel guilty, he could keep the money. he said OK. He didn't say sorry since the beginning and treat me as I am the one who made mistake. despite the business part, how could one person treat the others like this. The owner is not reliable, has no credit at all. you could imagine how the store could be if the owner is like this.
