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February 2024 by Chris Kosta
Easy to get new frames and lenses. Pleasant and helpful staff.
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February 2024 by Gregory Augustine
VisionworksI went there for the first timeThey have a large section of eye glasses,The service was very goodVery friendly people,They take most if not allInsurance,Highly recommendedTrust me,you will like themGreg Augustine
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February 2024 by Bob Greiner
Wonderful service, thorough and patient
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February 2024 by diane rego
The staff is so helpful and I love the idea of changing your mind to another pair—I git the two pairs, was wearing one and the other didn’t look as good so I called and he ordered it we the no problem—Thank you from a very pleased customet
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February 2024 by Maryhelen Whelan
Excellent service & very personal.
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January 2024 by lisa contee
All this place does is nickle and dime you to death. They try to get more money from you at every turn. They made a mistake on my contacts and wouldn't fix it without charging me. I hope nobody goes there and they get shut down
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December 2023 by messy girlz
Always a great experience at Vision works in Malden.
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December 2023 by Claudionor Francisquetti
Great service, did everything in a smooth manner! I will recommend to anyone
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December 2023 by Dracut Wilmington Roslindale
Go somewhere else. You'll be happier.
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November 2023 by Daniel Woods
Very easy to make online appt. Staff well organized . Gathered my info shortly after was seen by the doctor who had a great personality . Answered all my questions and I did not feel rushed .After appt I was assisted in finding the right glasses for me .I thought everyone was nice and professional . Thank you
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November 2023 by Malgorzata Da Costa
The Staff is great!However, their job could br made easier if they could access this inventory on computer rather then looking through all the drawers. Also, this imoacts the time patient have to spend shopping for glasses. 2) frame selection, colors and size are very limited. thanks
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September 2023 by Tennille Walker
I LOVE Visionworks! They're way better to me than All Eye Care as far as being more intuitive and giving valuable information as well as insight on contacts and glasses.. Also I like that my health insurance from my job gets me and my kids free glasses! Nothing means more to me than having your doctor TRULY LISTEN to you!!
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September 2023 by Hailey
The staff was plenty friendly. However, the actual service provided was suboptimal, my prescription contact lenses ended up fitting extremely poorly. There was only a single brand I could choose for astigmatism, but the trial lenses they gave me to try fit great. So, I happily locked in and picked up my own order after another week...and they fit absolutely horribly comparatively. I cannot wear them for more than a day without the lenses riding up into my eyelid, and at this rate they will not even last the measly six month supply I was afforded by my insurance...incredibly disappointing. I've never had this issue before with my prescription and my astigmatism is simply not severe enough to make sense of how poorly it is fit to my cornea.
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September 2023 by Shawn Witt
Great location. They take their time with you & Tia is very patient and kind. The only thing they need to do is update the place with new chairs, a new rug, and a ton more mirrors in the room with the glasses.
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September 2023 by Shawn W.
Omg! Tia is so sweet and patient with everyone. She checked me in and was wonderful. She then takes you back to do your initial tests. The great thing is they have a new option so they don't have to dilate your eyes (yes it costs a bit more but it's worth not having blurry vision for hours). The doctor was very nice and efficient, and then the optician was super helpful! I highly recommend this place. Well run.
