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August 2025 by K H
Absolutely unacceptable experience — avoid at all costs
I had one of the worst customer service experiences at Sport Clips Haircuts of Mansfield Crossing. The stylist not only delivered a poor haircut but also lied to us and behaved in a rude and discriminatory manner. This kind of treatment is completely unacceptable and deeply disappointing.
From the moment we walked in, we were met with hostility and disrespect. The staff member showed no professionalism, and their behavior made it clear that this is not a welcoming place for everyone. What should have been a simple haircut turned into a deeply uncomfortable and upsetting encounter.
Businesses like this should be held accountable for unethical practices and discriminatory behavior. I strongly urge others to take their business elsewhere. There are plenty of places that treat customers with dignity and respect — this is not one of them.
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July 2025 by Ian
Stopped here but was afraid to get my haircut somewhere other than where I have been going for the past 6 years but I was very satisfied by the friendly service that I received. Lauren was fantastic 👍 I recommend this location if you're looking for any hair service.
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June 2025 by Jason Dillon
Very good place to get a haircut. No complaints.
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August 2024 by Jason Despaw
Very unprofessional. Called at 6:00 because they close at 7. Asked if I could get a cut at 6:30 as I was a 1/2 hour out. Was told yes that would be perfect. I drive there and get there at 6:25 to be told they now don't have time because they had 3 walk ins after my call. What a joke. Take 10 mins to cut the person's hair who just drove a half hour after calling to confirm. Will never go here
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August 2024 by Manoj Kumar Gupta
it was good
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June 2024 by Marty Cegelka
Tanya is very detail oreientated. Great haircut!
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June 2024 by Tiffany Torres
My son loves it here. His favorite part is the shampoo massage and hot towel.
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May 2024 by Charles Keaney
Excellent people who really know what they're doing and know how to make you feel comfortable
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May 2024 by Todd Edel
I'm 55 years old. I met my wife when I was 21. I always had long hair, but always tried to have it thinned and straightened. Soon after meeting my future wife, she convinced the woman who cut my hair to leave it natural and not thin and straighten it. Turns out I had long curly hair I had forgot about and my future wife LOVED it. I knew I could do no wrong after that. Fast forward many, many years. The hair started turning gray and then chemo took it all back in 2013. After my hair came back in, it was never the same. I was lost as to what to do with it. Every hair cut after that was just OK, nothing special. I finally gave up and let it get long again. Not for the look, just out of protest. Why go and spend the money and waste the time for just OK? It got so bad, women would grab and hold their children tight when I walked by. I kept telling my wife, you need to give me a suggestion or I'll just keep letting it go! Admittedly, it became too gross, even for me! I finally caved and went to Mansfield Sports Clips today. Tanya was awesome. She was low key, respected that I didn't want to use products to keep it neat and we came up with a medium length I thought might look OK. I never had this happen before, but she got it to a medium length, cleaned me up and pulled out the mirror. She asked what I thought, but then also suggested she could go a little shorter, but I'd risk loosing a little "flip" (as she called it) in the back. I never had anyone be so thoughtful as to stop before it got TOO short and check with me what I thought. I really liked that and decided to have her cut a little more. When Tanya was done, she seemed pleased she was able to make it all work and I was still able to keep some of the "flip" in the back. I wasn't concerned either way, but I did feel it looked good. Figured in a couple days I'd know if I finally found a hair cut that will work for me. Well, forget what I think, when I got home, both my wife and son thought it looked great! Not since 1990 has my wife been THIS happy with my hair cut! FINALLY A WIN FOR TODD'S HAIR!!! I don't know what you guys are paying Tanya, but it's not enough! You better double her pay! I need to know she'll still be there when I'm ready for the next trim! She's a marriage saver! THANKS TANYA!!
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April 2024 by Samantha Hand
My son was given a horrible haircut. Completely disregarded what was asked for and decided to just bald him instead of attempting to do the cut that was requested. He's 4 in tears and we will never be back.
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March 2024 by Scott Paiva
Been coming here for years - Matt has always done an amazing job. Highly recommend!
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February 2024 by Mad Bloop
Great cuts everytime
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December 2023 by Jonathan Verde
Stephanie was incredible. She has some great skills. Super friendly and amazing. Before and after shots below.
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December 2023 by Rob Goulart
Absolutely amazing service, Tanya and her attention to detail can not be surpassed!! Highly recommend
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September 2023 by John McNulty
Erin carefully listened and helped me “pull together” the haircut idea I had, and it came out exactly how I wanted! Speedy yet very thorough service.
