-
May 2024 by Alan Meneghetti
Absolutely fantastic service (thanks Jey). By far the nicest and simplest bank opening I’ve ever done. Cards available immediately.
-
May 2024 by Alyssa Linkamper
Every experience with this branch and its staff have always been an exceptional experience! Today I had the pleasure of working with Jey to open an account. She is phenomenal! Helpful, personable, and always smiling, Mansfield is lucky to have her! Thank you for all you do!
-
February 2024 by Danielle Mckervey
Best bank I've dealt with. Customer service is amazing. Whole staff is pleasant And willing to help in any situation. Courtney is the best!!
-
December 2022 by Jeniffer Baer
Mike Tallman was so very helpful- I have been having issues with an account and he went above and beyond to help me and facilitating a resolution. I felt compelled to say something!
-
December 2022 by Dennis Levine
The customer service here is by far the best I've EVER seen at any bank I've ever gone to! Never once has there been a grumpy or uninterested teller. They truly bend over backwards to make your visit the best you've ever had. Always a smile on their faces!
-
September 2022 by Andrew Ferruche
Deposited $900 on September 3rd. It ate my card and cash. Filed a claim on 9/3. Have had to speak to customer service and the recovery department numerous times today for over an hour. I was told I would have my money today last week.. No help no answers and no money. Never use their ATM Machine they do not help you. I am out $900
-
July 2022 by John Lee
Professional and courteous.
-
April 2022 by Richard Walker
Michael Tallman Manager Awful ServiceAs a business owner representative who has been using this bank for several years, I was extremely appalled at how rude this "manager" was to his customer. We brought in several deposits and we calmly waiting for them to process when he just stormed up to us and started yelling that we are messing up his staff lunch schedule because we had so many deposits and it was an inconvenience.I explained to him that I needed the receipts for today which he said was not possible. When my white coworker said the same thing he was like absolutely sir and said we could come back at 2pm.I will be speaking to my ownership team and we will be changing banks based off this individual Michael Tallman. Beware of this place if you are a minority as apparently your money and voice means nothing. Avoid
-
August 2021 by Richard Mullins
Don't carry money to cash a check for a non customer the check was from TD Bank written to me for $5,500 and they told me because I was not a customer they don't have enough money to cash it for us but they would cash it if I was one of their direct customers major inconvenience told me the closest bank I can go to is 15 miles in the opposite direction waste of time gas and money and still have to pay a fee to cash a check when I get there plus their manager was very rude
-
July 2021 by Samantha Stevens
The staff at this branch is so wonderful and friendly! Always helpful and efficient. They make banking stress free!
-
July 2021 by Asia Knight
Today has probably been the most trying day for me. I was wicked down and out. I had my bank account hacked and emptied…. I came here to open a new account and walked out happier than ever thanks to Tony!
-
March 2021 by Toula Ibrahim
Horrible customer service! Very unorganized and Mike the Manager is not helpful at all! Wanted to do a wire and it seemed like it was a huge process for them!!! Closing all my accounts
-
November 2020 by Kenny Newcomb
Never heard someone say we don't have enough money in our bank to cash a small chk. Branch manager joke.
-
September 2020 by Rook Bazinet
my mom and i didnt know what time they closed and we came in a few minutes before close with a large cash deposit. the employees helped us regardless and were super nice along the way. i felt so bad for being a nightmare customer but so grateful that they were able to deposit it. 100% would recommend this location. :)
-
September 2020 by Samantha Reed
The staff at this branch is so wonderful and friendly! Always helpful and efficient. They make banking stress free!
