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October 2023 by Michelle Gillingham
After waiting for 2 months, inquiring via email, and leaving a voice message, I finally had to call my bank/credit card company and put in a formal fraudulent dispute.I had my money reimbursed quickly.Stay away from this business. Unfortunately, buying America isn't so great.
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January 2023 by Devin Diaz
I got TERRIBLE service here. This place is absolutely atrocious and lies. I ordered a ring from here and the ring was fine, but it wasn't perfect, so I immediately returned it (in the same package with the label and did it within three days of getting the package). A week later, I emailed to let them know I returned it and asked if they got it. I did not hear back from them for weeks, until I emailed again. They then lied and said they "answer all emails within one business day" ... Which they later lied about again. Attached are pictures of the emails.If I had not ACTIVELY and CONTINUOUSLY reached out to them, they would have scammed me out of $54. First email was sent November 29th. I didn't get a reply until December 22nd, AFTER I sent another email. Then I STILL did not get refunded until I emailed TWICE MORE. If I had not paid attention to my bank account, they would have stolen the money from me.Thieves, liars, and scam artists. Do not trust this place even if your life depended on it.
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October 2022 by biggie 2316
I'm going to leave the original review up at the end of this update. So they called me and explained what had happened and assured me that the ring was going to be here Thursday the 6th of October and offered to refund me the shipping cost. I told them that if they did that and I got the ring on Thursday that I would update the review and give a more fair rating. Well I got the tracking info all excited about getting my ring when I get an email asking why I haven't changed the reviews I have left. I told them that I have not received any receipt showing my a refund. I then get an email stating that oh trust me I did issues the refund. Now all of a sudden the shipping if has been delayed. I new I should have done more research before I bought from them. Now I feel I'm out my moneyWebsite said if ordered by 3pm eastern standard time same day shipping. I had my order completed at 2:13pm eastern standard time and I paid almost 30.00 more for overnight shipping. All day went by and now it's 9-10 pm before I find out it going to take longer to get to me. No offer from them to reimburse the overnight shipping nothing
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February 2022 by Craig Verrall
Placed an order for a ring, hasn't arrived yet. Got the ring looks good, fit's just right. Not sure how long it will last but for the price can't go wrong.
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August 2021 by Alvaro Turney
We purchased a beautiful ring from these guys. Looking around at other sites - the prices here are excellent. The ring was engraved and shipped the same day. This was a good buy. We will be sure to spread. Thank you for such an easy and painless purchase.
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July 2020 by Samantha Demarco
I ordered a ring for my fiance, there was a little confusion so emails were exchanged and I called and left a voice mail, after hours from Damien stating that it can still be engraved and if it didnt fit right the next would be 50% off ! I'm very pleased with the service of this company and no I'm not being paid to write this lol thank you tungsten fashions!
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April 2020 by Lotte Grace
My husband and I planned to elope to Maui for a wedding early this year and so had very little time to shop around for rings, plus we wanted something unique and not overly expensive, something that matched our personalities! A search led me to Tungsten Fashions' site and the rings that fit our desires. Ordering was easy, sizing was perfect, engraving beautiful and the rings arrived in the time specified. The only hiccup that happened was when I read the tracking information incorrectly, but an inquiry to Tungsten Fashions was answered quickly and courteously. We couldn't be happier with our rings!
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March 2020 by Jorden Pritchard
The absolute worst. I saw the reviews both positive and negative and figured I would give them a chance. Now I know the positive reviews must be purchased cause I doubt anyone that actually bought something from these people had a positive experience. They show the ring and size I want as “in stock.” I order it, they get my money, I hear nothing for 2 weeks. I email them twice, no response. I threaten to file a case with PayPal and they finally respond telling me my ring is shipping in a couple days. That day comes and goes I say, hey why haven’t I gotten a tracking number. Then they respond and say my shipment is coming and I get a “tracking number originated” email. It sits there for 4 weeks, they never shipped it. I email them again multiple times, they finally respond with excuses of course, not any reason why they were doing nothing about my order for 6 weeks. I give them more time, email them again, more excuses, oh it will ship next week. So I tell them if I don’t see it ship next week I’m filing a claim with PayPal since it’s been two months. Then they cancel my order. Well I guess that answers my question they had no intention of shipping it. Total scam job.
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March 2020 by Barbra Adams
I’m am very very impressed with the quality and professionalism and quickly on shipping Especially to Alaska great job the size 20 ring fits perfectly I am so amazed and happy with my order I’ve literally went on about 300 different sites and one night I came across your website it was meant to be The price is extremely affordable I thank you so kindly
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February 2020 by Red BULL
Placed an order with this company, then decided to look at reviews. Initially thought oh no! But my experience with this company was 5 stars. My order shipped the same day, speedy delivery and tracking was accurate. Our ring was a size too big but luckily they will & did exchange with quick turn around & again tracking was accurate. I would order again in a heartbeat with this company. You're getting a quality if not better ring than a chain jeweler! (research) 5 stars all the way! Thank you Tungsten Fashion for a beautiful stylish band for my man!
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January 2020 by Charlie Connan
This is our 2nd order from Tungsten Fashions and we love our rings. We ordered these rings with laser engraving and were so happy with the results! Thank you! Charlie & Conner
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January 2020 by emily woods
I am very disappointed with the service I recieved, as I was sent a wrong sized ring from the one that I had ordered. Returning for an exchange promptly does not matter, as they have had my returned ring for weeks and still have yet to send me a new one. After sending multiple emails to customer service, I finally got a response that was incredibly rude and unprofessional. All I asked was about the status of my ring and the lack of communication. Because of the rude response I finally just asked for a refund. But after reading numerous reviews online, it looks like the majority of people never recieve their refunds even after months of reaching out to the company. Many people have also been sent fake or false tracking numbers. Concerning my experience and others, I would highly recommend you do NOT order from here. I am over 130 dollars in the hole from having to reorder and ship rings to and from them, and I am getting married in a week and have had to order a new ring from elsewhere. Please avoid shopping with Tungesten Fashions. Do not let the cheaper prices fool you.
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October 2019 by Brian Taylor
Great deal! They shipped our rings very quickly and looks great! My co-worked is also buying a tungsten ring from Tungsten Fashions now because of the cheap price and awesome quality. We will be back to purchase again!
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September 2019 by Chris T
I would give a lower rating if I could. The company does not live up to its assurances. Be prepared to have them refuse to accept returns.
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September 2019 by Jerry Bell
I ordered this not long ago and arrived fast, the ring itself seems strong and most of my friends have tried bending or have asked where I got it from, I'm very happy with this product.