I have never had a bad experience with the staff at this branch of Citizens Bank. They are always helpful, have superb customer service skills, and go above and beyond any time there is a problem.
May 2017 by T H.
I would give a zero but I can't. WORST bank EVER!! I went there with a check written off my husbands account and asked if they would wave the $7 fee...the guy gave me an attitude and said no, so I in return said you're really going to charge me money to cash a check off my husbands account? In all actuality it's my money too...so needless to say he throws the check and my ID and slams them on the counter and told me go so where else...then the "manager" says the signature doesn't match, they call my husband he answers ALL their questions...seems like we are getting somewhere...NOPE Next tells me the check number is out of sequence..ok big deal...needs an "override" nope can't do that apparently...so my husband has to come all the way down there to get this taken care of....complete assholes and shitty ass bank!!!
