Marblehead Cycle, established in 1988 and merged with Salem Cycle in 2020, is a well-regarded bicycle shop located in Marblehead, Massachusetts. Known for its great service and knowledgeable staff, the shop offers a wide selection of bicycles, including electric options from top brands. The mechanics are certified for both electric and non-electric bicycles, ensuring quality repair and maintenance. Customers appreciate the friendly and helpful staff, who provide prompt attention to repairs, like flat tires, and offer valuable advice on bike components. The shop values customer experience, allowing test rides before purchases and maintaining open communication about service status. Despite minor issues like bike cleanliness, the overall customer service is described as top-notch, making Marblehead Cycle a preferred choice for local bike enthusiasts.
Happy to have found Marblehead Cycle. They brought my bike back to good working order in a few days and repaired a bent fender so I didn't need to have it replaced. The location is convenient. The scheduling was easy, and the customer service was great.
October 2024
We were helped to find what we needed within our budget. No upsell. Just quick efficient service. Thank you.
September 2024
Great bike shop. Always ready to fix or repair our bikes. Just purchased our 4th bike.