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March 2024 by Ashley G.
exceptional, quality, friendly service open on Saturdays mobile banking app easy to use multiple ATM branches great lenders personal, reliable, consistent banking is seamless here supportive and provides a strong sense of community old fashioned meets technology and daily needs thank you NGB
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September 2017 by R C.
National Grand Bank's Humphrey Street branch ATM shortchanged us $20 on a cash withdrawal. We are absolutely certain of this: We counted and recounted the cash we received, and $20 was missing. The NGB branch refused to help us because we are not actually their customer (we use a different local bank), so we filed a claim through our bank, as directed. But NGB denied our claim, so it's like we've made a non-tax-deductible donation to them for no reason. There are so many banks around, I'm just going to avoid this one in the future.
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July 2016 by Don D.
Great bank, great people, great service. From the tellers to the mortgage department, everyone is here to help you.
