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January 2024 by Jeff M.
I recently purchased a 2020 Frontier form Marlboro Nissan. The whole process went smoothly, and they were very responsive after the purchase. I highly recommend this dealership.
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January 2024 by Ryan S
Great!
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October 2023 by Karen S.
It was disappointing that this dealer did not have a car battery in stock. It was supposed to come in in a few days. It didn't. It was supposed to come the next week. It didn't. Luckily for me, I asked around and AAA not only came to my house at my convenience, but installed it and disposed of the bad one for $100 less than the Nissan dealer was going to charge me. They also told me that the terminal was corroded--which they obviously didn't verify because it was covered with blue battery acid. In general, the work they've performed in the past was fine. Pretty sure I'm going to price work out elsewhere in the future.
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July 2023 by Cheryl K
I went to the service **** of this dealer to ask a simple question about a 2018 Nissan Rogue my daughter owns concerning rust on the roof. I have never been so humiliated, degraded and even mocked by the service manger, *********************. I have never experienced the way he treated me by any person in my life. I have filed a complaint with the Nissan Consumer Affairs and hope something is done about the way this man treated me.
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July 2023 by Google user
I bought my Nissan Rogue in 2014 from Marlboro Nissan and have returned for all services and repairs here.The staff are always very nice and helpful. Easy to get an appointment, and a loaner if needed. I'm always confident that will fix my car appropriately. I would highly recommend purchasing and servicing your NIssan here.
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June 2023 by Sean D.
Let me tell you all the tale of Marlboro Nissan and how truly horrible they are from a customer experience perspective. My Daughter needed a new car and since I was a part of this "amazing" networking group BNI Marlborough I brought my daughter to Marlboro Nissan because one of the members "your friend in the car business" was part of the group. Mark was kind enough to get us a great deal on a wonderful little Nissan Sentra Midnight. He made sure to call 3 or 4 times a day to make sure we could get there before this little gem sold. When we finally arrived for a test drive, Daughter made mention of a warning light and Mark, thankfully, waived off her absurd female concerns and assured her it would be fine. So we purchased the car, because BNI members take an oath to deal honestly and fairly. We go through the paperwork with the business manager, very exciting. We also note the warning light and again we are assured these silly concerns would all be taken care of, then, we go to take delivery. Daughter drives off the lot and a mile in the same waring light came back on?!? Shocked I was, as I was assured by two honest, competent professionals that this minor thing would be addressed, clearly, it was not, and then... It turns out Mark never sent the paperwork to my insurance company so Daughter was driving an unregistered and uninsured vehicle, so I had to park her and get a rental. Now, Mark will tell you he sent it twice by fax and three times by email, maybe. I will say I have had multiple dealers send info to my agent and never once has one been missed until this one. I called, texted and emailed Mark and all his management on this issues and I was surprised when not one have the intestinal fortitude to return my call. Mark did have a very valid excuse he "usually doesn't deal with insurance". Fine, we get that taken care of, and then... Inspection time. So this wasn't exactly what we expected. Much to my chagrin, the car failed inspection. Shocked, I called the dealer and I was dismayed when no one answered or called me back. The service manager said "This car should have never left the lot" There was water in the taillight and a new assembly would need to be ordered. Now after being uninsured and unregistered, we now have no sticker, and the dealer refused to provide a loaner. Oh, still haven't seen nor heard from Mark. Fine, more money out of my pocket. So we schedule the repair that was supposed to have been done before we picked up the car as well as the taillight and sticker, and then... We walk into the service department, after both having to take time out of work, at out appointed time, and sonofagun, they don't have the taillight or the sensor for the other part but "they'll try". Eventually, Daughter got a call and the service department told her they could get the sticker done but "she can't say the warning light was on during the test drive". Fine, whatever, get the sticker. Anyway, we brought it back Monday for the sensor, yea turns out there was another electrical issue, they would need to keep it another day. As of now, the car has been driven home from the dealer and no more lights have come on but Daughter is away for work so the car hasn't moved since we brought it home. Marlboro Nissan = 0 stars would not recommend Please tell your friends
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June 2023 by Michelle Baytarian
I bought my Nissan Rogue in 2014 from Marlboro Nissan and have returned for all services and repairs here.The staff are always very nice and helpful. Easy to get an appointment, and a loaner if needed. I'm always confident that will fix my car appropriately. I would highly recommend purchasing and servicing your NIssan here.Services: Electrical repair
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May 2023 by Liz RODERIQUES
I have always been treated well. All my questions are answered, the gentleman at the service desk is always very pleasant. Over all a good atmosphere.
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May 2023 by Ana M.
I purchased a certified used car from Marlboro Nissan. Derek H was AMAZING!!! He listened to what my needs were and came through. I'm very happy with the dealership and Derek personally. He was professional, prompt, clear and made the process easy! I highly recommend going to see Derek @ Marlboro Nissan!
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December 2022 by Cathy Lambert
I continue to purchase Nissan vehicles because I know the Marlboro Nissan Service Department will always provide courteous, efficient, and honest service for my vehicles. They give us confidence to know our car and truck will transport us where we need to be, when we need to be there.
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December 2022 by Armand Diarbekirian
I am always treated with professionalism, respect and welcomed by last name. Everyone of the customer service representatives are outstanding, especially Chris
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November 2022 by Sandy Priestman
A very courteous young man was handling my account. He even volunteered to run outside and check something I was having trouble using. He came back in and asked me to follow him back out to my car to show me it was working properly and explained how to use it correctly.Also my car was serviced in a very reasonable amount of time. I was very pleased.
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October 2022 by Sean Fallon
Was greeted promptly and and the service was quick and Thorough.
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September 2022 by Dan S.
Don't bother with this dealership. I drove 1 hour to check out a car and even had a scheduled appointment for a specific car. As soon as I get there they tell me someone already put a deposit down on the car and even asked me to put a $500 deposit down even with no guaranteed test drive. Why the Hell would you even ask me to put down a deposit if I can't even drive the car. Not only did I waste time, gas, and money trying to get here, they couldn't even bother send a text/call to inform me. Nobody looked even happy to be there and they're all miserable with their demeanor. The next time anyone goes to this dealership, put down a down payment before even checking out the car cause that's how they'll get you. Don't mind the attitude too, it's included here.
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July 2022 by Karen S
I brought my car in that was long overdue for service after barely driving it during the pandemic. Knowing it had been a while since my last oil change, they gave my car a thorough inspection and found my front brakes were almost worn through.They also found a rattle I'd forgotten to mention, and told me that it wasn't necessary to fix it but if it bothered me they'd be happy to. I appreciate their honesty, thoroughness, and quality of work.