Batteries Plus in Marlborough, MA offers a wide range of products and services for customers. The store carries thousands of batteries, light bulbs, and smart home devices like smart light bulbs, plugs, and cameras. They also provide cell phone repair services, including screen repair, battery replacement, and other fixes for major brands like Samsung and iPhone. Customers can make an appointment for these services. In addition to phone repairs, the store performs free car battery replacement on most vehicles. They also offer key fob programming and auto key cutting services. For business customers, Batteries Plus provides volume pricing and fast, local delivery. While one customer had a negative experience due to an unprofessional encounter with an employee, the company took the complaint seriously, conducted an investigation, and ensured the customer received a full refund. The customer appreciated the company's willingness to take accountability and resolve the situation, which changed their perspective. Overall, Batteries Plus in Marlborough is praised for its knowledgeable and accommodating staff, easy online ordering and pickup, and professional phone repair services. Customers recommend the store for its wide selection of products and reliable customer service.
Great experience. The staff knows what they are doing, even gave tips for the future. Good price and excellent service. I highly recommend!
May 2026
I went for the screen protector replacement on my Samsung Galaxy Z Fold 5 and they explained everything in detail and told me approximately how much time would be and did it in that time. Work done was excellent.
April 2026
Screen broke on my phone. The staff was knowledgeable and professional and fixed the screen in less than 4 hours!
