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December 2023
I can't log into my account and when I called the said they don't know how ling it will take for me to be able to log into my account or buy phones, just ridiculous!
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September 2022
Very unprofessional and lied to me that they cannot provide my my account number when customer care says the store can provide it. Boost mobile is worst with lot of phone incompatibilities and store employees are unhelpful to help about it as well.
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August 2022
Luis, the manager was extremely rude to me. All I wanted was my account number and he refused to lift a finger. I went to the Framingham store and they got me my account number in 2 minutes. Clearly it was something he was able to do but didnt care enough to do. Terrible customer service.