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“This place deserves every bit of their 5 star review. They helped me with a crack in my Wife's windshield and advocated for OEM direct. Their customer service began with Michelle who answered the phone and is so damn pleasant! She explained the wild process of having to call my insurance company with her on the phone (whacky process) and when there was an issue she was persistent and kept working on the end goal. She got a quick approval and scheduled my appointment in a matter of hours! When the windshield arrived she even had them confirm it was in good shape to avoid any further delays.
I arrived to a very obscure white building in Holliston and was greeted by a super pleasant gentleman. They took the car in as I relaxed and listen to the smooth sounds of Bob Marley and enjoyed the electric fireplace and the wi-fi. They had calibration done quickly and not even one smear mark on the glass because it was so CLEAN!
I'm very eager to use them again because, you guessed it, I got a crack in my windshield this past week and Michelle to the rescue! She helped yet again and after some small battling, we got an OEM approved unit and will have that ordered today - I'm sure they will crush it yet again and that's why the 5 stars are so very much deserved!!”
“My 2024 Mazda CX-5 had a run in with a deer. Authentic Auto Body was terrific to deal with. They sent weekly updates and the body work was top notch. The finished repair is beyond my expectations. The car looks perfect. I can’t say enough about the company and the experience.”
“My car was a MESS to say the least and they made it look like brand new again. They were able to get all the dog hair out of my cloth trunk and bring it back to life. Definitely recommend.”
“I cannot say enough good things about DeCollibus Auto Body. My family has known theirs since the 70s. They do impeccable work at reasonable prices, they’re very organized, handle insurance claims efficiently, and are always a pleasure to deal with.”
“They did a great job fixing our hit-and-run damage for our Tesla. The car looks new again! They were very pleasant to work with, too. I recommend them and will use them again.”
“The service team was great! They were percise and a pleasure to deal with. Amanda and Kelsey helped us understand the options and when decided on what we wanted they were well educated on what brands had the features we wanted.”
“I am incredibly happy with the level of service, and communication skills of the entire staff at Safelite in Framingham. they installed a Factory windshield flawlessly and without issue. service was fast and courteous. I will be returning for any automotive glass work in the future!
Thank you Safelite Framingham!”
“Here’s a polished positive review you can post for Safelite AutoGlass and manager Niko Dewberry:
I want to share my great experience with Safelite AutoGlass, especially Branch Manager Niko Dewberry and her entire team.
In the past, I had some very bad experiences with Safelite, and honestly I was not expecting much this time. However, Niko completely changed my opinion. She was extremely professional, understanding, and truly cared about customer service. Her entire team was also very polite, knowledgeable, and professional throughout the entire visit.
Niko made a huge positive impact and turned an unhappy customer with previous bad experiences into a very satisfied customer. It is rare to see this level of professionalism and dedication today. Thank you to Niko and the whole team for making the difference!”
Car Glass Repair
Car Glass Repair
Car Glass Repair
Car Glass Repair
Car Glass Repair
Car Glass Repair
Car Glass Repair
Car Glass Repair
Car Glass Repair
“We had a windshield replaced through insurance. Appointment was set online, for the date 2 days later. Technician was done under 2 hours with the full replacement and ADAS calibration in our driveway. Everything seems to be working fine and looks great, will see how it goes with the time. So far, no complaints whatsoever.”