-
February 2024 by Krod 5484
Went here to grab some shoes but there was two young women working there. The one at the register was nice and friendly but didn’t really know what she was doing and the other employee was just on the phone being very unprofessional cussing up a storm and giving attitude. I’ll probably just steer clear from this place and take my money elsewhere.
-
January 2024 by mitrisa stefani
Horrible experience! I believe this girl was the manager! Sooo rude! Shes screaming to the other people working there i felt so bad! She seemed so mad and extremely rude! She needs ti be out if there if she hates her job so much!
-
December 2023 by Chandrakant Gajjar
We went there for Nike men’s shoes. We like the varieties but didn’t the size we wanted.
-
November 2023 by Angelica Nunes
The worst! The girl (manager) is sooo rude!!!! We waiting for sooo long she always on the phone! We tried to do a return with a gift receipt , and can't have the money back... We tried to changed for another pair because the ones we got from a gift was to small but unfortunately the store didn't had the number we need.... And after that she said the money can't get back. Only can back to the person who buys.... So my question is: why they do gift receipt??The girl is really rude!!!!!! I don't know why people hiring people like that to work at this stores also choose them for manager....
-
November 2023 by Carlos Nunes
The manager work at the store day October 29 2023 she's is very rude end not respect the costumer very very bad my son All the Time by the Jordans there but now it's going to be lest time.
-
July 2023 by Emily McComiskey
Employees are rude and can never be found. When they can be found they are always on the phone swearing and having inappropriate conversations
-
September 2022 by Christian Almanza
Bought something for pick up. Checked the status and it said “picked up “Had to spend 20 mins talking to a rep today, just to have them investigate this “picked up”. I was all day at work yesterday.Careful people.
-
December 2021 by Brandon Lee
Bryan was super cool he asked me if I need help right when I went in and got my the pair of shoes I needed and saved Christmas for me! 10/10
-
October 2021 by Angie lumbra
Great customer service. Two workers were very nice and helped me lace the shoes how I wanted ,and put something in so they don’t crease . One was named Chris and I forget the other guys name ,but the other guy also works at the perfume/cologne store, 5 stars to them they deserve a raise.
-
September 2021 by Jackson Hudgins
Service was beyond helpful, the ladies working there helped me secure a pair I desperately needed!! Bless all these folks souls ???????????????????????????
-
August 2021 by Diego Suazo
I’m not one to write a review, but this needs to be addressed. So I really support this local finish line store, all tho earlier today I was in to purchase a pair of shoes for my fiancé. Her birthday was today, and she has been dying to get a new pair of air forces. I finally got payed today, so right after work, I raced 45 minutes to the mall to buy this part of her gift. I arrive 15 minutes before closing and head straight in, I’m stopped at the front entrance by a short lil fella with glasses, not even wearing a finishin line shirt named Steven. He asks what I’m looking for, and I told him exactly size 7 air forces. He proceeds to tell me, yes they have them but I can come back tomorrow and buy them at a reasonable time.With the amount of money I spend here, I really don’t appreciate this employees response to the situation. Hopefully this isn’t how all employees are trained.
-
June 2021 by Tip Top
I’m not one to write a review, but this needs to be addressed. So I really support this local finish line store, all tho earlier today I was in to purchase a pair of shoes for my fiancé. Her birthday was today, and she has been dying to get a new pair of air forces. I finally got payed today, so right after work, I raced 45 minutes to the mall to buy this part of her gift. I arrive 15 minutes before closing and head straight in, I’m stopped at the front entrance by a short lil fella with glasses, not even wearing a finishin line shirt named Steven. He asks what I’m looking for, and I told him exactly size 7 air forces. He proceeds to tell me, yes they have them but I can come back tomorrow and buy them at a reasonable time.With the amount of money I spend here, I really don’t appreciate this employees response to the situation. Hopefully this isn’t how all employees are trained.
-
May 2021 by Lanvy Tran
I used to love shopping at Finish Line at Solomon pond mall. The staffs before were nice and very helpful, but just a few days ago when I went again, the staff didn’t even greet us or even acknowledge us. They were all clustered behind the cash register talking to each other and on their phones, and spinning their basketballs. I felt very awkward to go up and ask them if I could try the shoes on or if they could help me find the shoe size because I thought they were helping others, but they were just talking amongst themselves. And when I asked them to find my size they threw the shoes that were on display and they were leaning on the shoe box WITH THE SHOES THAT I WAS PURCHASING INSIDE while on their phones. I HATE it when others mistreat my things like that. Not only that but they gave themselves a 9/10 rating for customer service when checking me out before I could even read it and rate them myself. I only give them a 1/5 stars because they did get me my shoes, even though they didn’t try hard enough to get the style I know because the shoe was on display and they told me they don’t have anymore of the size. I don’t know if it’s because if it’s due to covid but another coworker got me a different style and gave me the displayed shoe???
-
April 2021 by Griffin Burns
Best Finishline Staff around, always the nicest and most helpful when shopping around!
-
January 2021 by J. Douglas Morrison
Didn't have much at all
