“I would LOVE to give a positive review to this place, as it is a small business and local to where I often need party supplies! I have tried to place orders with them twice - today and a year ago - for large orders of balloons (the first time was a bouquet delivery, and this time is for a large arch). Balloon arches are very pricey ($250 + $100 deposit + $20 delivery fee), but I am happy to support small businesses rather than the big corps, like Party City, etc. Unfortunately, Sugar Snap has been unable to accommodate either request for me! So disappointing! Sadly, they are not open Mondays and could not accommodate a balloon arch order I need for a Tuesday in two weeks because they open at 10am on Tuesdays. Again, I wish I could give you my business, but you have not been open when I need your services! Perhaps you would consider paying someone to come in an hour early to fulfill $300 orders? I know that times are tough and people don't want to work, but I'm sorry I could not order from you! :( I will try again, though!”
“The staff are very helpful and display the true Scouting spirit. I had to get patches sewn onto my son's uniform and they finished the job ahead of schedule. Bravo.”
“They are no longer open except for special events or pre releases. No set hours- need to update the open hours.
There was someone outside who let me know all this- he was quite helpful. If needed, you can call them and request an email to send card requests or have a predetermined time to visit.”
“I needed to get 2 pictures of great sentimental value framed. I was very lucky to have Cassie there to help me make decisions. Her customer skills made this so simply. She was very kind, caring and helpful. Cassie, I appreciate how kind and helpful you were!!!! Thank you”
“Brenda is an exceptional employee and a tremendous asset to the Michaels team in Hudson. I shop at this location regularly for my business, and she consistently provides the highest level of customer service.
She is proactive, professional, knowledgeable, and genuinely invested in helping customers. Whether she is assisting someone on the sales floor, organizing merchandise, or working at the registers, she approaches every task with efficiency and a positive attitude. If she does not know where an item is, she takes the initiative to find it rather than simply pointing customers in a direction.
I initially assumed Brenda was a manager because of her leadership, work ethic, and constant presence throughout the store. Her professionalism and dedication are evident every time I visit.
Brenda deserves to be recognized for her outstanding commitment to both Michaels and its customers. Employees like her make a lasting impression and are one of the reasons customers continue to return.”
“This is your Average Michaels store. They have a great variety of hobby products and the service is ok. The store is clean, well lit, and organized. Lots of parking!”
“This store is amazing! Its staff deserves a 10 on a scale of 1 to 5, they are that good. I went there to get a sewing machine repaired and to purchase an embroidery machine. They gave me a quick fix on my older machine for free and then helped me explore the options for the embroidery machines. They were very upfront about the various machines, never pushing the most expensive. Ended up with a machine I love. Since I brought it home, they’ve provided fantastic troubleshooting over the phone every time I’ve had a problem. I’m so happy I found Wayside and I’m now a longtime customer.”