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November 2023 by T.C. K
Awesome customer service. They’ve always bailed out my wife and I during our many auto emergencies. They always take in our vehicles the same day we call. I highly recommend Kraft.
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October 2023 by Shawn T.
Not very helpful! Out of town needed a tire plugged and they were to busy. Ended up going to O'Riley's and getting a plug kit and doing it my self 5 minutes tops! Sorry I stopped by and asked the lazy clowns!
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September 2023 by Rabid G.
Very quick and friendly! Came out cheaper than expected and did a quality job. I am also always on edge about being ripped off at repair shops as a younger woman and they absolutely did not here- highly recommend as female friendly.
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August 2023 by Brent Rosplock
Still the best place to take your car in Marlborough. Updating this review because we've taken our cars here several times since posting.I haven't encountered a better auto service provider since moving to Massachusetts in 2012. Honest explanation of issues and pricing with a fast turnaround. Shop owners and technicians are setting a great standard for the metrowest area on how to do business in my opinion.
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July 2023 by Jeff Coburn
I almost don't want to rave about Kraft Tire because they need more bays and busy some days. But I will:)! Been coming here about 5 years. Always a good experience. Fair pricing, excellent quality work & always honest. They just did a Prius Off-road kit and even though it was their first time it went smoothand makes the car so much easier to enter/exit, and I am not scraping my front end on speed humps and other places.
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June 2023 by John B
Great experience first time at Kraft Tire Auto Service, excellent service will definitely go back for future maintenance. Thank you
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June 2023 by Kim L.
I haven't been here in years only because I had a brand new car with a warranty at the dealership. Today was my first time back and they are still as awesome as ever! I Found a screw in my tire and made an appointment online for the next morning. They took me right in, removed the screw, plugged the tire and sent me on my way. Fast and great price!!
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June 2023 by Natalia Mal __
I want to thank you Kraft Tire & Auto Service,for your good service and excellent work. I looked the company to change the oil in my car near work. I called this company to get an appointment, they answered me very politely and scheduled. When I arrived I was met very professionally and respectfully, in time! I was waiting for my car in the waiting room around 35 min, it was comfortable and cozy place for sitting and waiting.Thank you very much for this wonderful experience! I will definitely come to you next time.
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May 2023 by jayjay jay
Great service and professionalism, and so honest with the prices it’s sad to say it’s rare these days but Kraft tire are amazing!!
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April 2023 by Adam Peters
Went there to get my car looked at. They were very friendly and fast. Amazing service.
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January 2023 by Matthew Caparso
These guys are as good as the reviews say they are. I have a 2022 that wasn't connecting to the aftermarket TPMS sensors in my winter wheels/tires. They had me bring it first thing, pulled it right in and got to work. The communication, workmanship, and pricing are all best in class. They are good people running an honest business. Should I need tires/repairs in the near future I will be going back.
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November 2022 by DMF
Great service, fair price & friendly staff!
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August 2022 by Christian Tucker
Quotes are upfront and fair. All work performed has been reliable for me. Very friendly management, who stay in touch with timely updates.
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July 2022 by Nick Karmelek
This place is great; have had them replace a full set of tires, and have had tire repairs done. They are honest and helpful. My last experience was bringing in my car for a slow leak in one of the tires, which they repaired at no cost because I had purchased the tires there less than a year ago. A great local business!
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May 2022 by Faye McGuire
I brought my car in for a piece of metal in my tire. They had great customer service and were extremely honest and fair. Would definitely recommend them.
