-
February 2024 by james reiffarth
Very clean. Staff was great.
-
February 2024 by Lauren R
Hands down the worst location in the area. Try Westborough or Maynard, they’re very close/ have more professional staff/ better equipment/ are cleaner facilities
-
February 2024 by J W
I have the black card as I travel and want to work out wherever I go and it’s definitely paid for itself, so I’m glad I have it.Well, it’s been a few years since I’ve been to the Marlborough location. I used several machines and the end caps were half off of some of the machines, which was a surprise and others definitely looked worn like the paint is chipped on some of the machines and looks like it’s been patched.I’ll go back because I want to get a workout in but it’s not the best PF I’ve been to.That said, the locker rooms are clean and I had no problem getting the machines I needed and it was around 4:30pm.
-
February 2024 by Amanda Massad
Really could not have chosen a worse location to put a gym if they tried
-
February 2024 by George
best employees by far!
-
January 2024 by Charles Tang
Clean and well maintained.
-
December 2023 by Melissa Li
Horrible Horrible experience. Signing up was a breeze. My family had to move out of town, cancelling the membership was a complete disaster. They make every effort to remove your ability to prevent them from taking your money.
-
December 2023 by Barb Morey
Good location with ample parking, never too busy. Clean, bright, really tall ceilings and well ventilated. Semi awkward layout, but they utilize the L shaped space well. Equipment usually in working order, always in good shape while working (no cracked seats or worn padding) and rarely a wait for machines.I personally enjoy the line of treadmills along the huge window wall with tons of natural sunlight for my warm up/wind down. At night people can look in on you like a fish in an aquarium, which may be awkward for you. If so there's another line that is internally located to use instead.My only gripe is the music has been too loud on occasion and the soundtrack is terrible. Usually that is fine too, but on the rare days it's blasting over my Sony wxm4s I just cannot work out as it's too distracting. My kingdom for a gym that doesn't play music.
-
November 2023 by veronica arevalo
The new massage chairs are unreal, love them! I come here during my work break. Headache cleared up today. The only reason not 5 star for the place is that sometimes I come first thing in AM and you can tell the bathrooms weren't cleaned from night before. Other than that, staff is àttentive :)
-
August 2023 by Julia Olivares
Several Cleaning stations were out of paper, massage tables weren’t working and the employees seemed lazy.
-
August 2023 by Steve Rosenthal
Just joined a few days ago. Here are some things I need to make 5 stars.No hot water? This is unacceptable and while not the fault of PF, needs to be escalated with urgency.No scale? Again, unacceptable for a gym not to have a scale to check our progress and stay motivated. Seems like a fairly inexpensive solution, could be implemented with urgency.Finally, provide paper towels in the bathroom. They are all over the workout area, and the expectation is to wipe down the equipment to keep clean. However, before and after I shave, brush teeth, etc...there is nothing to wipe down the sink and counter areas? Again, unacceptable, but a simple solution. I'm eager to change my rating, and asking you to implement these simple amenities, (and escalating the hot water issue) without further delay. These are fitness center basics.
-
July 2023 by Rory Cullen
Until they fix the hot water in this place, it'll never get more than 1 star. They claim the issue is with the building owners, but that does not help get me a shower.Gym is good, workers are nice.
-
June 2023 by Deb Davison
I don't usually write reviews, but this is well deserved. I have been a member of this gym for over a year. Shaleene is the new manager here. She is doing an amazing job! The gym is so clean and everything is in its place, no more private personal trainers taking up equipment for long periods of time, and friendly welcoming employees.
-
May 2023 by Ella Clark
I do like working out here. It’s very enjoyable and everyone is super nice, including Wesley he helped me out with everything. The only thing I didn’t like was my sister in law worked there and she didn’t get treated too well.
-
May 2023 by Chris Gregoire
Pretty solid. It's never too crowded, and is very conveniently located in this plaza. Staff is friendly the hardest part is finding a parking spot, but since I get there at 6 in the morning it's usually not that bad.
