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January 2024 by David Orazine
The system didn't have both the protectant and shine for the upper tier washes, so I basically got ripped off. Also think the touch was caused swirls. Will never go here again, used to be a good place years ago but went down hill.
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January 2024 by raouf BENCHAOUI
The worst car wash I have tried ever, no drying air and didn't even clean the sides of the car, save your money and go anywhere else, I am sure it will be better than this place.
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January 2024 by Cara Moreau
I just got my car washed and for $18 my car should not come out more dirty! The water smelled like sewage and hardly any water trickled out during the rinse, leaving soap spots everywhere. I want my $18 back!
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January 2024 by Michal Szelag
Paid for a $18 car wash, the wash stopped half way with soap still on the car and told me to leave. In short, it took my money and left my car in a mess. Had to pay again to get it actually washed. Seems like a broken wash or a scam.
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December 2023 by Francis S
It’s not perfect, but definitely good enough in a pinch. $22 for the ultra wash using the soft touch bay on the far right got my SUV 85% clean. From other reviews it sounds like the no touch bays could be less effective.Same thing for drying - around 85% dry given it’s a quick shot of high pressure air before you exit. If you have wider than normal wheels, this place is good because you don’t have the automated tracks like other places.$1.50 for 7 minutes to vacuum is decent. Whenever I’m in the area for youth soccer or hockey, I use this car wash. Fuss free and easy to use.
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November 2023 by Ed Diaz
Nice job at cleaning my vehicle, but it doesn’t do the wheels even when buying the top tier wash. The drying part could also be a bit longer. My car was still quite wet after “drying”
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November 2023 by Phillip Tripoli
Don't waste your money. Car didn't look any cleaner after $18
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October 2023 by Redd G.
This is the worst car wash i have ever been to there was 15 workers standing around talking and joking while 1 person wipe off my car it took over 30 minutes with 15 workers doing nothing will never return there
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September 2023 by B K.
I just went to this Mason location. It was around 530 and even though they told me they close at seven I made sure they had enough time to do this level of cleaning and they said definitely yes...Half of the interior windows were still dirty when they said it was "done" several seats still had stuff that could easily be wiped off or very visible between top part of seat and bottom, and dog hair on them that easily comes off because they're leather seats, and they said that this $70 Super Interior Clean package did not include brushing off OR vacuuming the seats, and that's why there was stuff on them still. The man who seemed in charge said I had to buy the more expensive package to get the seats vacuumed. -- so I have taken a screenshot of that $70 package and the $195 Complete Interior Package....and word for word they BOTH describe "Comprehensive vacuuming, including underand between seats" ........There was little attempt to vacuum it. I've had much better outcomes with their $38 package in the past. I am extremely disappointed that I gave them a $20 tip but that was before I saw how much was left undone.
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September 2023 by Nick Banks
Paid for the $22 Touch free wash, but it never started. I sat to the side as well and saw many other people come out with soap all over their cars. Seems like the water does not turn on after the soap is dispensed.
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July 2023 by Ken B.
I just spent $50 for a car wash!!!! I had to produce my receipt to get something other than the wash but I understand that it is hard to keep track of who paid for full service.The "Ceramic Full Service" is $40 and change plus usual tip. The guy who takes your money is the one asleep in the car at the entrance. You the proceed to the guy at the building who just pushes buttons. No bug spray pre treatment just buttons.When you leave the wash area have your receipt ready so they can show you where to get the rest of the car clean.The kids working complain about only making a small amount of tips and I found out why. The young man I had vacuumed the carpet and then sat in the drivers seat to text on his phone. I asked the "boss" to let him know I had things to due and the kid gave me a stare but did finish the inside.I apologized for pushing him but he said it was hot and he needed a rest while cleaning!!He proceeded to tell me all the things he had cleaned but pushed back when I asked him if he cleaned the wheels. My bad but I thought they were part of the car.I thanked him after giving him a $10 tip for his EXTRA effort.After returning home I noticed he only washed down the drivers side of the window and dash. Carpets and exterior looks good but that is my last time at Pro Clean. I should have looked a review before I visited this location. They will be closed soon considering b their extreme price, lack of quality service and attitude of employees. IT IS HOT. I was the only car there so it is not like they were slammed with business.I recommend you stay clear of this location!!!
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July 2023 by Chris Thurlow
Been here multiple times and it’s gotten progressively worse. Never any wax dispensed. Today no wax, no protectant, not even a rinse. Need to head to another place to get the soap off.
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June 2023 by Gigi D.
I came in at 11:15 for a full service interior clean they did the car wash through the car wash system and then my car sat there They're completely untouched. At 12:43 PM I went in and asked for a refund as not a speck of dust had been removed from my car and left with my refund. I would absolutely unequivocally never go to this car wash unless you want to sit around for 5 hours
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May 2023 by Joseph P.
I got car washed April 1; it was great service and got billed correctly on my credit card. On my next statement, I got billed for a subscription without being offered it. No one is answering either number listed on their web site. I'm blocking this payment. Warning to everyone: watch out for this scam.
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May 2023 by Ryan timbs
Best car was was $22 and did not get my truck clean. I ended up going to another spot to get it clean. The wash missed a bunch of spots. Very disappointing
