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June 2025 by Victor Martinez
Great service! The lady who takes the samples here is a true pro at what she does.
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March 2025 by Nathalia Dos Santos
Kate the woman who works at this location is rude and racist I have made more than one complaint about this over the phone and they always tell me that I will receive feedback but nothing happens!
I tried the place a few times to make sure it wasn't just a bad impression but she tries to get my underage children to enter the room alone and she He treats patients, especially immigrants, in a very rude and disrespectful manner. I have heard several reports from other patients who do not speak English to defend themselves and also from people who work in my pediatrician's office, which is in the same place.
I try contact her supervisor with no success and at the custome service I made more than 2 complains before come here! someone needs to do something!!!!
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December 2024 by Jay Kalina
There was a few minute delay and it's not obvious when the bell rings, but the phlebotomist was very good at drawing blood and friendly. I love the convenience!
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September 2024 by Keith Douglas Warren
No indication that they only do physician specific testing. Rude, uninformed, waste of time.
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August 2024 by Beau Monsieur
This place is so horrible. I get there at 3:54pm and the person supposed to take my sample isn't there. I then ask the receptionist about their hours and she says 8 to 4:30pm. This place is a joke. Don't waste your time going here. I wonder who runs this location
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August 2021 by Mohamed ElMossallamy
Go to another place. Very crowded and you have to call a number to have someone open the door for you.
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August 2021 by Alysha Metcalf-Grant
Arrived 5 minutes early for my appointment and checked in via the text message link from my car. Received confirmation message that I would be texted or called when it was time to come in for my appointment. Elected to wait in the car as I have previously due to COVID concerns. Assumed they were just running behind, but after 20 minutes with no word went inside. Ended up starting my appointment a half hour late, making me late returning to work. According to the technician their system is down so everyone needed to come inside and manually sign in on a clipboard. How are people supposed to know to do that if the confirmation text and email makes no mention of it?
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August 2021 by Ann Lombardo-Scipione
Made an appointment and checked in online when I arrived. Response said to wait outside in car until notified which I did. As soon as I got notified to go in I did but the nurse had called my name in the lobby. When I didn't answer she took someone else. When she came out U told her I was there. She said I would have to go through the whole xgeck in on lune afain and I would have to waut. Why make appointments and wait outside id they call your name in the lobby. Foolish system.
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January 2021 by philip roudabush
Did realize you couldn't actually call the location and speak to somebody
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December 2020 by Alysha Metcalf
Arrived 5 minutes early for my appointment and checked in via the text message link from my car. Received confirmation message that I would be texted or called when it was time to come in for my appointment. Elected to wait in the car as I have previously due to COVID concerns. Assumed they were just running behind, but after 20 minutes with no word went inside. Ended up starting my appointment a half hour late, making me late returning to work. According to the technician their system is down so everyone needed to come inside and manually sign in on a clipboard. How are people supposed to know to do that if the confirmation text and email makes no mention of it?
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December 2020 by Tony L
Made an online appointment for the Friday after thanksgiving. However, after driving there only to find out they are closed for Friday. The note on the door directed me to 340 Maple St saying they’ll take all the Friday appointments. Guess what happened when I get to 340 Maple - they are closed on Friday as well. If you are not gonna be opening on Friday, just don’t give appointment options for that day!! And don’t direct your patients somewhere not opened! So unprofessional and such a waste of time!!!
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November 2020 by BB 1
Plenty of parking. Easy check-in on the kiosk. Waited less than 5 minutes. Room was clean and organized. Employee was nice and skilled at her job. Easiest and best blood draw experience I've had
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October 2020 by Angel Maria
Multi-Billion and the customer service is awful.
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August 2020 by Ann Lombardo
Made an appointment and checked in online when I arrived. Response said to wait outside in car until notified which I did. As soon as I got notified to go in I did but the nurse had called my name in the lobby. When I didn't answer she took someone else. When she came out U told her I was there. She said I would have to go through the whole xgeck in on lune afain and I would have to waut. Why make appointments and wait outside id they call your name in the lobby. Foolish system.
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August 2020 by Andy Kelly
Quick and easy check in, short wait time and when giving a blood sample one of the best at a painless extraction. I hate needles and the technician here is a pro at taking blood samples.
