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March 2023 by Alexander K.
Reannah in the Starbucks was super kind and absolutely made my day. I wasn't having a great day and was feeling a little sick and she just picked me up! I hope you guys know what a great associate you have here. Thank you Reannah!
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January 2023 by MB W.
I rarely write reviews, but... I just went in to return an item at this store in Marlborough, MA. I'm a loyal Target customer, travel a ton and shop in a local Target almost everywhere I go (I've been in this area 2 weeks and have shopped at 3-4 Targets probably 5-6 times). And I can say that I have NEVER been yelled at because I went to the "wrong" end of the return line, which in this store is merged with self-checkout (never have seen this before at any Target). One side of self checkout is just for self checkout and the other side is for BOTH checkout AND returns, and apparently there is supposed to be only one line for it all. Had no idea of this as I followed another woman into the store who also had a return - she walked right up without standing in the "right" line and was served without being yelled out. I stood behind her waiting and then proceeded to be yelled at by not one but two Target employees - the second of which continued to berate me, LOUDLY even after I moved and waited in the "right" spot. WTH?? Needless to say, I'll never shop at this Target again. Please Target do not do this layout with other stores!!! It was a mess and for other shoppers too as I waited. Lastly, stop taking a percent of the gift card I used to purchase many items off of each item during a return, so when I return the pants that cost 35 bucks, I only get 30 back, thereby losing 5 bucks of my GC and the total on my receipt was far more than the GC. Just not right. And again, I am a LOYAL Target shopper, to the point of my friends making fun of me for it.
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June 2020 by Marie W.
I like this Target store because it is spacious, clean, and the team members are always friendly. What I like the most is that fact that a pick-up order is almost always ready within 1 hour. I don't think it has ever been more than 2 hours even though they are super busy right now with restocking the shelves with essential items (e.g., soap, hand sanitizer, toilet paper). They also have a nice selection of clothes !
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March 2020 by Julie L.
Great customer service! This employee named Sam helped me in the clothing section when I was looking for a leotard and was unable to find any. She looked in the back but unfortunately there was none. She was still willing to help and picked out a tank top and shorts that were similar. Definitely would come back to this location.
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October 2019 by Yer Y.
I have never ate in Pizza Hut in Target before but never will again. The elderly women working up there was so rude to me. She had me awkwardly wait for her while she cleans. Afterwards she made it seem like I wasn't ready to order. I also paid for my ICEE but I didn't know we can't get refills and her tone of voice was so rude about it. Pizza Hut should put their drinks behind the counters if they don't allow refills. She also helped an Asian guy after me and he didn't understand English so well, she was so rude to him as well. The next person that wasn't Asian, she had a better attitude for them.
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September 2019 by MandaP K.
Lack of good customer service! Need better training on how to treat customers when they come to buy stuff from the store.
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July 2019 by Paty S.
The Pizza Hut inside store is decreasing the quality and quantity on the food Specific mealt marinara No cheese-anymore and a half of quantity Sad
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February 2019 by matthew c.
Decided on grabbing a late lunch at the pizza hut and got food poisoning Called the store the next day, and was told would be getting contacted by corporate and nothing Will shop at the store but will AVOID the Pizza Hut kiosk they have
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January 2019 by Leah G.
This is the target I regularly go to. It's always been a store with reliable customer service and good quality products. It's organized and clean. I buy all of my baby products here and have always been happy with my purchases. My 18 month old niece loves it as well. This is why I was incredibly disappointed when I got home and realized that the sippy cup I had bought for her had no straw. I had been so excited about the cup because it is insulated, durable, eco friendly and adorable. One side has a koala and the other side says "I'm A Tuff Koala." The cup is perfect and it was even on sale but there's no way my 18 months old niece will be able to drink this without a straw. Guess I'm gonna have to go back and buy a straw now.
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December 2018 by Ali C.
Everyone loves Target for the easy of their store layouts, selection of inventory and convenient shopping locations. This Target however cause me stress. I hate that this location happens to be the closest to my house. The staff is ridiculous! Between register workers not saying hello, thank you or good bye when they are waiting on you, to a floor person using their cell phone while walking and bumping into guests, to multiple staff members standing around seemingly just chatting about their lives on a regular basis instead of being helpful, to the barista at the Starbucks who thinks that "yeah" is an appropriate response to "thank you" and lost her hairbrush back in the 7th grade. Would it kill this location to train their staff to treat the customers like they are important? That being said there are two employees at this location who clearly like their jobs and are a wonderful to their customers. I worked in a corporate training position for a chain restaurant for many years. We were trained that if a guest is walking by then you let them go first, even if you are carrying a heavy tray of food. Not a hard concept. At this Target I have seen multiple sales people push by customers to get to where they needed to go. I just don't get it! Will I go back to this location? Probably. Do I try my hardest to avoid it? Yes. Will Target try to help this location train better staff? Based off of the reviews I've seen and the continued terrible service, not likely.
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November 2018 by Lisa E.
I shop here often as the location is convenient but am frequently disappointed due to lack of inventory. I will not be returning after a horrendous experience I had today with the store manager. To say he was condescending and unprofessional is an understatement. I left this location and traveled to Marlborough East where my issue was quickly resolved and I left a very happy customer. Save yourself a headache and drive the few extra miles to a different location.
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April 2018 by Donna R.
I absolutely love going to this Target store. Every employee I have asked for assistance has been more than willing to help me out. They are knowledgeable with their products and where to find items. They will go out of their way to locate items in other nearby Target stores if not available in this location. All employees are pleasant and approachable, and the store is always neat and clean.
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May 2017 by Denise M.
this is the very worst location of a target i have ever been to. i work at one of the offices in the park across the way, and this place is developing a reputation among pretty much everyone as a place to avoid. there are never enough people on cash registers, and they are always stocking during prime shopping hours. i used to come here at least once a week, but now i do all my shopping online, or at a different location. i refuse to come to this store.
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April 2017 by Caitlin N.
This target absolutely sucks! Went in again tonight somewhat hesitantly. Got my groceries and proceeded to the checkout which I always dread because they don't have adequate staff. Went to get in the only lane open and the cashier told us to go to register 2 which is where the return counter is and hardly has any room for more than 10 items which I had. A guy cuts in front of us and asks the cashier to match a game price because it's cheaper on amazon prime. This took 10 minutes!!! The lady at the counter didn't even acknowledge us or apologize for calling us over and having this guy take all her attention away. We stood at the counter for 10 minutes while the front manager lady walked around on her walkie patrolling people to those stupid self checkouts. Finally we stormed our cart to a self checkout machine and had problem after problem. We had to wait minutes for someone to come over each time the thing would call for assistance. Ridiculous and lack of customer service!!! Hate coming to this target. I will no longer come to target for groceries. Hanna ford knows what's up.
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February 2017 by Michelle G.
Helpful staff and a clean and organized store. Can always find what you need and lines are usually short.