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December 2023 by Anthony L
The person taking care of me was a friend was and unbelievable, and his name, Jake McDonough !!
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June 2023 by Carol Rich
Peyton took care of all my cellular needs, great and caring customer service.
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May 2023 by Chrissy Currier
Alex was great! He was incredibly helpful and provided a great customer experience
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March 2023 by Andrew Christoff
If you need anything for your business or personal make sure you stop in and visit Atiya. She gave me the best experience I have ever had in a cellular store. She was super professional and extremely helpful. She was even able to save me money on my bill. If you need anything Verizon get your butt down to this store and see Atiya. Awesome customer service!!!!
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March 2023 by Mary B.
Atiya was awesome in helping me get a new phone when my 7 year old phone died suddenly. She was professional, friendly, honest, and answered all my questions. I didn't feel rushed. She even made herself available after the purchase to make sure I wasn't having any problems with downloads and that I was understanding the new phone.The store was busy, but Atiya and David did their absolute best to accommodate and acknowledge other customers while still giving 100% to the customer they were helping directly.
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September 2022 by Adler Monteiro
Great customer service by Alex! He went above and beyond to help me with the purchase of my new iPhone 14 pro! Easy and smooth transaction. Thank you so much for your help Alex!
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August 2022 by Tamara
Slowest service ever. I came in with an apple phone because the screen went black. I waited for an hour, before the sales person sent me to the Apple store. The Apple store was backed up and I had to make an appointment for 2.5 hours later. When I came back to Verizon (all within 5 minutes), the same sales person told me "I walked out on him".No consideration for customers' time whatsoever.
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July 2022 by Michael Niemela
PEYTON assisted me recently over the phone and was AWESOME! I would recommend that anyone going to this location ABSOLUTELY MUST look this person up for the BEST customer service experience EVER!
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July 2022 by Rylan Colacchio
Really nice and respectful and works with people really well, also gives really good advice :)
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June 2022 by S N
Bad Experience with Cellular.I traded 3 phones, now I am given to understand that 2 of the phones are lost i.e. it did not reach the verizon warehouse.After 6 months of calls providing all information they needed and investigation on their end, their upper management decided that they are closing the case and cannot give the tradein discount for the phones they lost. Never expected this from Cellular or Verizon.
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May 2022 by Brian Grierson
I had a great experience switching from my old Samsung phone to the new iPhone with an upgraded plan. Naomi helped me through the entire process and the rest of the staff helped when I had further questions and wanted to exchange a case. Very honest and professional staff, I highly recommend!!!!
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April 2022 by J C.
Buyer beware. Would never do business with Cellular Sales again. Went to upgrade iPhone, was told had free upgrade for $800 iPhone. Contract said as such. Got phone. When received Verizon invoice was billed the $800 in installments for 36 months. Verizon, when contacted, said no such contract was submitted to them for any such promotion & that we were liable for the costs. Cellular Sales said they would fix this issue and get the charges negated. They did not! Have made THREE trips to Cellular Sales & keep getting blown off. i.e. the salesperson is not available, come back next week, etc.I am pissed. Would give them negative five stars if I could. Ready to call my lawyer. If you want an iPhone upgrade etc. deal directly with Verizon, not the middleman. Lesson learned.
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March 2022 by Jillian Walker
Atiya is the best! We went in to get my husband a new phone, and she searched for every possible discount. We ended up leaving with two brand new phones and barely any increase to our usual bill! She gave us her personal number for any issues and checked in with us a couple days later to make sure everything was good. This will be our go to Verizon store from now on.
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March 2022 by Jayesh P.
This store in Solomon Pond is a fraud. I replaced 3 phones with $800 promotins each and got ripped off. They give you one price wen you order a phone and then another when you trade it in. They don't document anything. I spent countless hours with support and made like 6 visits to the store. Each representative in store is clue less. They will not share any contact info and the agents don't call back. I am never going back to this place. Save yourself the trouble and go anywhere but here if you want the deals you sign up for. If you do, get it all in writting with their signatures on.
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January 2022 by Debora Mawdsley
Greeted by Alex in a friendly and professional manner. He is intelligent and well-informed of products providing excellent service. Grateful for his assistance and patience upgrading many phones.