AutoZone Auto Parts receives mixed feedback from its customers. Many praise the outstanding customer service, particularly from representatives like Collins and Nick, who go above and beyond to assist. Collins notably helped a customer find a license plate and engaged in friendly conversation about soldiers, earning high praise. Nick also provided valuable support with front seat covers, ensuring a satisfied customer. However, some reviews mention issues, such as a poor selection of battery chargers and higher prices compared to competition. Additionally, while some customers appreciated the assistance in installing headlights, others noted a lack of greeting and help upon entering the store. Overall, customer service is a highlight, but product selection and pricing could use improvement.
Elias saved us after the snow storm. Took Venmo for cash and allowed us to buy carb cleaner to get our blowers back up and running. Power was out and we had no other option. Absolute legend!
August 2025
Came in with a picture of a particular product that was needed for air conditioning, was greeted up on entering with an offer for help. They had what I needed and I was out of there. Great experience.
June 2024
Very helpful. I purchased a wiper blade and they even put it on for me. Thanks guys!
