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February 2023 by Babydoll “Bby” Bby doll
Did not like the service while I was a banker at this branch
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January 2023 by ccq “sassy smiles cookie” sassy
Did not like the service while I was a banker at this branch
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January 2023 by Sassy Ccq
Did not like the service while I was a banker at this branch
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December 2022 by Martin Wood
By far the worst Santander Branch in the South Shore. Bank tellers seem as if they hate their job and consistently giving misinformation. For those who read this the Pembroke Branch is the better branch by far. Extremely great service!!
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August 2022 by James Costello
With the exception of the tellers, this is without question the worst bank I've ever been to. My information was stolen and they sent my replacement card to the address of the hacker after verifying my real address in person at the branch. Insane. I also received unsolicited calls about a good rate on a home loan after someone at the branch overheard I was buying a home with my wife. Finally, just today, I needed a replacement debit card and they told me I could come into the branch to get my new card number and no, I couldn't do that and I "can't believe someone told you that". Go to any other bank. Literally any other one.
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June 2022 by Philip Davis
the local bankers are very personable but the bank is not customer friendly, they withhold deposits for days, they attempt to police who paid you as if everyone is perpetrating a fraud. They question why do need to make a withdrawal? Their electronics system is not current to technology.
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March 2022 by James Anderson
Stay clear of this bank My dad’s 75 with stage 4 liver cancer can’t get out of bed hospice is here his doctor invoked me as his health proxy I have power of attorney and legal right to help him get his money I’ve provided all documents to the bank in person they refuse to allow access to his account ? dad’s out of food elderly services in Marshfield is helping us for now ? thank god he has a Rockland trust account for his ss payment the manager Paul over there is helping us with transferring dad’s mortgage and money to Rockland trust Marshfield where it will be safe they know my dad & always treat him with respect ?? let him sit down & take his time Santander didn’t even offer dad a seat ? definitely made it difficult & cost us some valuable time for no reason wasn’t easy keeping everything going Sometimes Our elderly family & veterans need help it’s our civil duty to love honor perfect & respect them till the end. The attorney general is helpful for situations like this also elderly services is very helpful for food & home aid equipment
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March 2022 by Rebecca Jean Murphy
Didn’t even want to give them one star but I had to pick something. Terrible service! Nobody in there ever should’ve told me something
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June 2021 by ryan connors
Got to the place 7 minutes before closing and they were closed.love wasting time. You should change your hours if your not going to be open til your marked date.
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June 2021 by Kerin Sullivan
Lorida and the whole staff at Santander are the nicest and most helpful people you will find in Marshfield. I have been a customer for over ten years and they have been consistently great.
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February 2021 by Stephen Gramatico
Went to your bank to cash stimulus check from the US governt ,they said I didn't have an account so wouldn't cash it.went to citizens bank and had no problem and no charge.guess where I'll be doing my banking.
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December 2020 by Kristen Benbenek
Weekend crew is rude and disrespectful. Refused me my money because they “didn’t know me” and I was using my license as a form of ID. Waiting on them to send me a debit card for over a week now. In the five years I have banked with them I have always used my license as a form of ID and never once was questioned.
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August 2013 by Steph Bronner
A very unresponsive, unhelpful bank. They don't follow through. And don't expect any consideration for disabilities.
